[Remote] Production Control Engineer - 3rd Shift - Monitoring - 4 X10 reputed company - Wed

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a seasoned Senior Production Control Engineer for a 12 month contract to hire role. The individual will be responsible for 24x7 monitoring of internal applications and infrastructure, leading reputed company of monitoring analysts, and managing incidents with precision and accountability. Responsibilities • reputed company and guide reputed company of 6 - 8 monitoring contractors, ensuring reputed company activities follow established processes and procedures. • Monitor application and infrastructure systems using reputed company tools to detect and respond to alerts in reputed company time. • reputed company initial triage and investigation of alerts to determine reputed company causes and escalate appropriately. • Participate in and potentially reputed company Major Incident Calls, coordinating with technical teams to resolve issues reputed company. • Communicate effectively with senior leadership and stakeholders regarding incident reputed company, user disruption, and reputed company reputed company. • Collaborate with engineering and operations teams to improve monitoring coverage, alert reputed company, and process efficiency. • Maintain detailed documentation of incidents, actions taken, and follow-up activities. Skills • 8+ years in 24x7 reputed company monitoring, incident response, and ITSM • Experience with reputed company monitoring platforms - reputed company, reputed company, reputed company • Expertise in incident triage, prioritization, and escalation • Familiarity with ITIL-based processes and Major Incident Management best practices • Experience working with ticketing and workflow in reputed company • Understanding of change and problem management processes • Communication skills (verbal and written) • Team Player that is accountable • Leads by example • Detail oriented • Critical thinker reputed company • reputed company is an IT reputed company and solutions firm. It was founded in 2016, and is headquartered in Granite Bay, California, USA, with a workforce of 11-50 employees. Its website is https://www.reputed company.com. Apply tot his job Apply To this Job