Experienced Operations Training Specialist – Remote Workforce Development and Compliance Training

About Us

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We're a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

About the Role

We're seeking an experienced Operations Training Specialist to join our team in a remote capacity. This is an exciting opportunity to make a real impact and drive success in our organization. As an Operations Training Specialist, you will be responsible for administering a variety of training and development programs for associates within assigned Distribution Centers. You will assess training and development needs, help individuals and teams develop appropriate skills and knowledge, and plan and execute learning and development content related to all phases of associate development.

Key Responsibilities

• Delivers training programs for associates, including compliance, safety, specific job function training, and related Standard Operating Procedures (SOP).
• Oversees training in all key areas of warehouse operations, including shipping, receiving, quality control, pick, pack, inventory management systems.
• Determines training needs and communicates them to their manager and assists with the development of training aids such as instructional materials, handouts, evaluation forms, and visual aids, using a variety of media through contributions as a subject matter expert.
• Gathers content and designs low complexity materials, meets timeline deliverables and deadlines, and communicates risks to project manager/lead in a timely manner as a subject-matter expert.
• Recommends changes to course material and training manuals to meet specific training needs.
• Participates in the testing and piloting of new training programs and provides valuable feedback to ensure successful future training deployment initiatives.
• Assesses associates' skills, talents, performance, and productivity, prepares evaluations, and makes recommendations for improvement.
• Onboards new hires and manages training curriculum, identifies skill gaps, identifies future training needs.
• Administers post-training performance evaluations and makes recommendations for improvement.
• Consistently implements measurement strategies.
• Must be willing to work extended hours, as needed, to meet training objectives.
• Keeps current on industry needs by attending regular meetings, conferences, and seminars.
• Maintains understanding of new educational and training methodology.
• Up to 20% travel.
• Performs related duties as assigned.

Requirements

This role requires completion of a four-year bachelor's degree and five years' experience or an equivalent combination of experience and education. Training experience is highly preferred, and warehouse experience is desirable. This person will need a flexible schedule to implement training across multiple shifts.

Essential Qualifications

• Strong organizational skills, attention to detail, ability to meet deadlines.
• Demonstrated knowledge of software technology and proficiency with remote meeting technologies.
• Ability to review and interpret data; adjust as appropriate.
• Ability to communicate effectively, both orally and in writing.
• Ability to participate and contribute to major organizational change initiatives.
• Excellent problem-solving skills and the ability to resolve issues effectively and efficiently.
• Ability to train others and establish learning objectives in a fast-paced and changing environment.
• Effective teambuilding, organizational, and leadership skills.

Preferred Qualifications

• Training experience is highly preferred.
• Strong presentation skills.
• Warehouse experience desirable.
• Knowledge of Cencora Labor Management System and Standard Operating Procedures preferred.
• Experience with Learning Management Systems preferred.
• Familiarity with warehouse operations software and inventory systems preferred.

What We Offer

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.

Career Growth Opportunities and Learning Benefits

We offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Our goal is to support your personal and professional growth, and we're committed to helping you achieve your career aspirations.

Work Environment and Company Culture

We're a purpose-driven organization that values diversity, equity, and inclusion. We're committed to creating a workplace culture that's inclusive, respectful, and supportive of all team members. Our Distribution Centers are modern, well-equipped facilities that provide a safe and healthy work environment.

Compensation, Perks, and Benefits

We offer a competitive salary, comprehensive benefits package, and a range of perks and benefits that support your physical, emotional, financial, and social well-being. We're committed to providing a total rewards package that's competitive with industry standards.

How to Apply

If you're a motivated and experienced Operations Training Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about our company culture, benefits, and career growth opportunities. Apply now to take the first step towards a rewarding career with Cencora!