Customer Service Agent
Join Delta Airlines and Climb Your Career Ladder
As a Customer Service Agent, you will be responsible for answering calls efficiently and accurately, assessing customer needs, and offering solutions. You will also demonstrate a desire to make customers' travel experiences not only superior but memorable.
Key Responsibilities:
• Answer calls in an efficient, courteous, and accurate manner
• Assess customer needs and offer solutions
• Demonstrate a desire to make customers' travel experiences memorable
• Quickly identify and own customer issues
• Actively search for solutions to problems
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