Data Manager; Cigna Business Unit - EviCore - Remote

Position: Data Performance Manager (Cigna Business Unit) - EviCore - Remote Overview Data Performance Manager (Cigna Business Unit) - Evi Core - Remote (Finance). Are you someone who thrives in a dynamic, fast-paced environment? Do you enjoy solving problems that directly influence patient care and client satisfaction? Do you have a track record of accomplishment in producing results, working with and through matrixed organizational partners? If so, you could be an excellent fit for the Cigna Business Unit. Note: This description has been refined for clarity and formatting while preserving the original information. Job Summary As a CBU Data Performance Manager, you will provide advanced professional input to complex Client Services assignments/projects specific to Cigna. You will be responsible for providing client support in the areas of data performance, including but not limited to: • Data enhancements/project support • New product implementation support • Compliance reporting and audit coordination • Renewal period readiness activities • Bug fixes • Production issue coordination • Data mapping set up/maintenance • Other support, as determined by manager In this role, you will be expected to respond to complex inquiries, solve non-routine problems using independent judgment and discretion, and ensure client satisfaction with products and services. You will drive coordination with Cigna s National Ancillary Service Team (NAST) to ensure needs are met and potential problems are averted, while proactively keeping them informed of the account status and daily operational performance. You must exercise sound judgment in evaluating, selecting, and adapting both standard and complex techniques and procedures. Successful individuals in this role have an aptitude for understanding technical concepts, particularly related to data and file structures. While a background in IT is not required, the ability to follow and contribute to discussions on technical topics is essential. Competencies • Action oriented • Resourcefulness • Collaborates • Situational adaptability • Manages conflict Ideal Candidates Will Have a Combination of the Following • High School diploma; four-year college degree, preferred. • 3+ years of experience working directly with Evi Core s proprietary software platforms (Image One, Isaac, or EP), strongly preferred. • 5+ years experience working in a customer/client support facing role. • Advanced working knowledge of Evi Core s prior authorization process, including post-service client offerings (Appeals, Claims, etc.), strongly preferred. • Strong problem solving, adaptability, and time management skills. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10 Mbps download/5 Mbps upload. For this position, we anticipate offering an annual salary of 64, USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That s why you ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression,… Apply tot his job Apply To this Job