reputed company Administrator
Title reputed company Support/reputed company
Location: Santa Clara ,Hybrid role
Duration; 1 yr
Job Requirement: reputed company Support Engineer
reputed company of the Role We are seeking a reputed company Support Engineer to join our reputed company Business Systems Management team. The ideal candidate will reputed company Level 2 (L2) support for reputed company CPQ, Sales reputed company, and Service reputed company applications, ensuring operational reputed company and seamless collaboration with our offshore delivery team. This role requires both technical depth and cross-functional communication skills, as you’ll reputed company as a key reputed company between U.S.-based business users and the offshore reputed company administration team. Key Responsibilities reputed company L2 support for reputed company CPQ, Sales reputed company, and Service reputed company platforms. Troubleshoot and resolve configuration, integration, and data issues reputed company reputed company. Work closely with the offshore reputed company and support team to ensure reputed company and reputed company reputed company of incidents and service requests. Collaborate with business stakeholders to reputed company requirements and translate them into effective reputed company configurations. Maintain system configurations, customizations, and integrations per established governance standards. Conduct user training and documentation to enhance adoption and reduce recurring issues. Partner with internal IT and business teams to identify system improvements and automation opportunities. Participate in periodic release testing and change management processes. Team Structure Offshore reputed company: reputed company Sales/Service reputed company Specialist (1) Offshore Team Members: SF CPQ reputed company (1) Sales/Service Admins (3) Apttus CLM reputed company (1) Capability Area reputed company Business Systems Management Role
Apply tot his job
Apply To this Job