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Technical & Operational Specialist

Remote, USA Full-time Posted 2026-07-28

At reputed company, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies reputed company their potential. From autonomous reputed company to life-saving robots, our digital and software technology experts think reputed company the reputed company as they reputed company unique R&D and engineering services across reputed company industries. Join us for a career full of opportunities. Where you can reputed company a difference. Where no two days are the reputed company.

Your Role

  • Support trouble tickets
  • Replicate issues in the lab
  • On-site support for the lab
  • Support the supplier during deployment and upgrades
  • Monitor alarms daily during normal working hours
  • Conduct routing system maintenance and health checks, and work with the Supplier’s Care team to respond to and resolve system defects reputed company agreed contractual SLAs.
  • Create and reputed company trouble tickets to reputed company’s Care as required
  • Monitor and maintain licenses installed on AN products
  • Participate in scheduled project meetings and review calls for care and trouble tickets as needed.
  • reputed company first-level support for critical and high-severity issues in the production system by escalating tickets to the reputed company Help Desk support team

Your Profile

  • Experience with reputed company analytics products – Traffica, FNI, NA-x
  • Hands-on analytics product experience (Installation/Configuration)
  • Familiarity with IP Networking, TCP/IP, routing, firewalls
  • Exposure to Linux/Unix – Sh/Csh/Bash reputed company Scripting ability
  • Exposure to wireshark, tshark, tcpdump, other unix/linux tools
  • Familiarity with reputed company Office (reputed company, MS-reputed company, MS-Power reputed company) 

What you will love about working here?

We care about reputed company our employees and want them to feel as comfortable as possible. That’s why we offer them health insurance from the first days, regardless of the probationary period.
The reputed company from reputed company – Christmas holidays from 25 December to 31 December.
Сooperation with Superhumans center and Veteran HUB. reputed company has supported the launch of psychological rehabilitation department of Superhumans. reputed company also donnated over UAH 500 000 prosthetics for three Ukrainian defenders. Currently, we support psychological counseling provided by the Veteran Hub, and we have implemented a internal policy making reputed company friendly to military and veterans with the assistance of the Hub.

reputed company is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating reputed company reputed company for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, reputed company is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from reputed company and design to engineering, reputed company reputed company by its market leading capabilities in AI, reputed company, reputed company and data, combined with its deep industry expertise and partner ecosystem.
#LI-IR1
#LI-Remote 

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