[Remote] Platform Manager, Trust and Safety

Note: The job is a remote job and is open to candidates in USA. Airbnb is a global platform that connects hosts and guests, fostering authentic community experiences. The Platform Manager in the Trust & Safety team will identify customer pain points and deliver products that ensure a safe and trusted environment for users, while collaborating with cross-functional teams to drive product vision and strategy. Responsibilities • Creating vision and strategy for Trust & Safety products and platforms. • Leading a cross-functional working group of engineers, data scientists, designers, operations experts, and policy experts to ensure alignment, execution, and launches • Maintaining product backlog and the product roadmap. Own prioritization process of product solutions based on business value and customer impact • Defining goals and success with clearly measurable objectives and key results. • Building alignment across product teams (inside and outside of Trust & Safety), and Leadership/Executive teams. • Anticipating bottlenecks, making tradeoffs and balancing the business needs, customer needs, versus technical or operational constraints. • Presenting product roadmap and status to the business and Airbnb leadership on an ongoing basis. Communicate concisely and influence outcomes. • Evaluating new product opportunities and bring forward proposals (buy, build, partner solutions) for new capabilities with data and users at the forefront • Developing short term plans aligned with long term goals to iteratively build platform capabilities to defend against fraud, abuse, safety, unwanted bad activities, etc. • Becoming the thought leader and entrepreneur that others within Airbnb look up to for knowledge, processes, and methods on building products and platforms Skills • 8+ years product management experience • Prior product, operation, or engineering experience in security, trust, safety, risk or fraud • Outstanding written and verbal communication ability to a diverse stakeholder audience, including a global team of C-level executives, product, and technical stakeholders • Strong analytical, troubleshooting, and problem-solving skills • Experience building machine learning products or technical product management • Experienced in design, and hypothesis driven product development • Entrepreneurial drive to achieve stretch goals in an innovative fast-paced environment • Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams • Experience leading teams through ambiguity, and high stakes trade off decisions Benefits • Bonus • Equity • Benefits • Employee Travel Credits Company Overview • Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the Internet. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.airbnb.com. Company H1B Sponsorship • Airbnb has a track record of offering H1B sponsorships, with 186 in 2025, 176 in 2024, 160 in 2023, 270 in 2022, 250 in 2021, 274 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job