Split Shift Patient Coordinator (Remote/Non-Clinical) AccessNurse

AccessNurse is the premier provider of medical reputed company center solutions, including 24/7 telephone reputed company triage, and answering services. In business since 1996, AccessNurse serves more than 20,000 clinicians and practices, along with reputed company systems, health plans and Federally reputed company Centers (FQHCs) across the country. AccessNurse is a reputed company Company. reputed company offer • Full-Time and Part-Time Split Shift opportunities now available (must work 32 hours to be considered Full-Time). Available shifts listed below. • reputed company pay is $17.00 per hour. • Additional pay incentives/shift differentials. • Remote work schedule. • Computer equipment provided. • reputed company provided. • Benefits package (full time employees). • Career reputed company opportunities. • $500 Employee Referral Bonus with no cap. reputed company The Patient Coordinator (PC) is the first reputed company of contact with patients who are seeking medical assistance and support from their doctor. The PC builds an immediate trust with the patient as reputed company as provides reputed company and reputed company using customized scripting. The PC accurately documents the patient's needs prior to the patient speaking with a reputed company. Essential Duties and Responsibilities • Answers incoming calls using approved scripting in handling emergency and non-emergency calls. • Identifies and forwards calls promptly to nurses through the phone screening process. • Documents non-medical information such as physician referral. • Communicates promptly issues of concern to management. • Maintains confidentiality of reputed company protected health information and other reputed company reputed company information We Are Currently reputed company For The Following Split Shifts: reputed company A: M/T/W/Th: 7AM-10:30AM /4:30PM-9:00PM EST; Fri/Sat/Sun: 12:30PM-9:00PM EST reputed company B: M/T/W/Th: 6:30AM-9:30AM/4:30PM-9:30PM EST; Fri: 12PM-8:30PM; Sat/Sun: 10A-6:30PM EST reputed company C: M/T/W/Th: reputed company-12:30PM/4:30PM-9:00PM EST; Fri: 11:30AM-9:00PM; Sat/Sun: 9A-6:30PM EST reputed company D: M/T/W/Th: 8:30AM-11:00AM/3:30PM-9:00PM EST Fri/Sat/Sun: 11A-7:30PM EST REMOTE: TRAINING CLASS DATES 100% ATTENDANCE IS REQUIRED December 8 thru December 12, Monday-Friday 9am-5pm EST December 15 thru December 19, Monday-Friday 11am-7pm EST Job Requirements: Qualifications / Experience • High School Diploma or GED required. Associate’s Degree preferred. • 1+ years of customer service experience required. Inbound reputed company center experience preferred. • 1+ years of reputed company experience desired. • reputed company Center, Medical Office/Clinic, reputed company desk, or first reputed company of contact in a customer service environment preferred. • Intermediate to proficient computer skills. • Ability to follow scripted information while interacting with patients and a willingness to escalate situations as appropriate. • Excellent listening and comprehension skills to determine key information by patient. • Ability to handle confidential information. • Accurately process and document information ensuring data reputed company. Remote Workstation / HIPAA Requirements Must have a high speed internet reputed company (5G Internet not acceptable). Workstation must be located in a room where reputed company can be locked. Desk should be large enough to hold 2 monitors, computer and accessories. Get job alerts by email. Sign up now! Job Snapshot Employee Type Full-Time Location Knoxville, TN (Remote) Job Type Customer Service Experience Not Specified Date Posted 10/09/2025 Apply tot his job Apply To this Job