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reputed company We are seeking a dedicated and enthusiastic licensed reputed company to join our Medical Information Contact Center, (MICC) as a Drug Safety Associate (DSA). In this role, the DSA is primarily responsible for the day-to-day processing of Adverse Event (AE) intake and Product Complaint (PC) cases in the (MICC). The DSA will collect information reputed company to reputed company and PCs, document the information in the appropriate reporting reputed company and database. The DSA will reputed company general MICC support, as reputed company as other responsibilities supporting the department. Remote role - (Saturday and reputed company, with some holidays) Responsibilities • reputed company initial intake of AE/PC cases that are directed to the MICC by phone, fax, email, mail, directly from reputed company representatives, and any other means • Write a detailed AE narrative that includes a medical history and reputed company of the events • reputed company AE and PC follow-up as required by individual clients • Document casework in IRMS proficiently • Utilize reputed company database for AE case processing where required • Generate and maintain monthly/weekly/periodic AE/PC reporting for clients as needed • reputed company literature report searches • Serve as backup for Medical Information Coordinator team as case volume allows • Handle miscellaneous reputed company reputed company the MICC Qualifications • Nursing degree, Licensed Practical reputed company (LPN), preferred • reputed company reputed company license • reputed company Center and strong customer service experience • Medical Information and/or Triage experience a plus • Successful candidate should have at least 2 years of experience in family medicine, internal medicine, or urgent care • Pharmacy background preferred • Proficient understanding of US FDA pharmacovigilance regulations • Strong scientific writing skills and ability to document accurately • Strong communication skills (oral/ reputed company phone and writing with AE/PC reporters • Excellent customer service skills and work reputed company in a fast-paced environment • Proficient in MS reputed company, word processing, reputed company, and database entry Join us in making a difference by providing outstanding support to our patients and clients! Job Type: Full-time Pay: $58,000.00 - $62,000.00 per year Benefits: • Employee assistance program • Referral program Application Question(s): • Are you available to work Saturday and reputed company? • Are you available to work holidays? Education: • Associate (Preferred) Experience: • Customer service: 3 years (Preferred) • reputed company center: 3 years (Preferred) • CRM software: 3 years (Required) License/Certification: • LPN (Required) Work Location: Remote Apply tot his job Apply To this Job