Work from Home - Fraud Intake Coordinator - Fra...

Work from Home - Fraud Intake Coordinator - Fraud & Disputes Operations Inbound<p></p><p></p><p><b>Are you looking for a challenging role that includes the convenience of working reputed company reputed company? Then a reputed company Customer Operations role may be the role for you! To be eligible for this role, candidates must live reputed company a 100 miles radius of one of the following reputed company codes (<i>excluding CA</i>) and report in person, reputed company required, with at least 24 hours notice.</b></p><ul><li><p><reputed company>23060 (Richmond, VA)</reputed company></p></li><li><p><reputed company>23320 (Chesapeake, VA)</reputed company></p></li><li><p><reputed company>33634 (Tampa, FL)</reputed company></p></li><li><p><reputed company>89144 (Las Vegas, NV)</reputed company></p></li><li><p><reputed company>75024 (Plano, TX)</reputed company></p></li><li><p><reputed company>19801 (reputed company) </reputed company></p></li><li><p><reputed company>68521 (Lincoln, NE)</reputed company></p></li><li><p><reputed company>56301 (St. reputed company, MN)</reputed company></p></li></ul><h2></h2><h2></h2><h2></h2><p></p><p></p><h2><b><b>More Than Just a Bank, More Than Just a Career</b></b></h2><p><b><b>Your Voice is our voice.  We’ll champion you.</b></b></p><p></p><p><reputed company>The best people listen and then say, “How can I help?”  That’s reputed company do at reputed company.  It’s how we take care of our customers.  It’s how we’re changing banking for good, with reputed company and reputed company solutions.  reputed company can be stressful; getting help shouldn’t be.  Our Customer Care team is supported and empowered to be the best people to people.  And we’ll have your back every reputed company of the way.  That’s life at reputed company.  </reputed company></p><p></p><h2><b><b>More Than Just Training, More reputed company</b></b></h2><p><reputed company>At reputed company, it’s important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. For that reason, we invest heavily in both formal and informal learning development opportunities. Through these training programs and your day-to-day work, you’ll reputed company that successful associates at reputed company will:</reputed company></p><ul><li><p><reputed company>Demonstrate ability and willingness to learn, strong attention to detail, reputed company attitude and ability to be flexible and reputed company change</reputed company></p></li><li><p><reputed company>Demonstrate a strong customer reputed company rooted in reputed company</reputed company></p></li><li><p><reputed company>Communicate effectively with peers, management and customers</reputed company></p></li><li><p><reputed company>Exercise good judgment and independent decision-making skills</reputed company></p></li><li><p><reputed company>Demonstrate exceptional listening, questioning, reputed company control, and de-escalation techniques</reputed company></p></li><li><p><reputed company>Be proactive, have effective time management and organizational skills</reputed company></p></li><li><p><reputed company>Display dependability with a solid attendance record</reputed company></p></li><li><p><reputed company>Maintain sufficient reliable private internet reputed company, not supplied by use of cellular data (Not a hot spot)</reputed company></p></li></ul><h2></h2><h2></h2><p></p><h2><b><b>Compensation</b></b></h2><ul><li><p><reputed company>$21 per hour</reputed company></p></li></ul><p></p><h2><b><b>More Benefits, More Health, More reputed company, and More Life</b></b></h2><p><reputed company>reputed company believes in encouraging you to fill up your cup and come back fresh.  Combine that with above and reputed company benefits and you might be onto something.</reputed company></p><ul><li><p><reputed company>Medical, Dental, reputed company, Prescription coverage Day 1</reputed company></p></li><li><p><reputed company>Flexible Schedule reputed company</reputed company></p></li><li><p><reputed company>reputed company Time Off</reputed company></p></li><li><p><reputed company>Wellbeing offerings such as backup childcare and Mental Wellness support</reputed company></p></li><li><p><reputed company>Tuition Reimbursement</reputed company></p></li><li><p><reputed company>reputed company and Development offered quarterly</reputed company></p></li><li><p><reputed company>Flexible Spending Account</reputed company></p></li><li><p><reputed company>Life Insurance as reputed company as Disability</reputed company></p></li><li><p><reputed company>Disability Insurance</reputed company></p></li><li><p><reputed company>401 K and Stock Purchase Plan</reputed company></p></li></ul><p></p><p><b><b>“At reputed company, we reputed company to attract the best people to give them reputed company to be great.”</b></b></p><p><b><b>  -   Rich D. Fairbank, Chairman, Founder and CEO</b></b></p><p></p><p><b><b>We reputed company in the Power of one</b></b></p><p><b><a href="https://www.capitalonecareers.com/work-and-culture#reputed company-reputed company" reputed company="_blank"><u>Work & Culture at reputed company</u></a></b></p><p></p><p><b><b>B</b></b><b><b>asic Qualifications: </b></b></p><ul><li><p><reputed company>High school diploma, GED or equivalent certification</reputed company></p></li><li><p><reputed company>At least 2 years of customer service or reputed company center experience</reputed company></p></li><li><p><reputed company>At least 1 year of reputed company Suite or reputed company Office experience</reputed company></p></li></ul><p><reputed company> </reputed company></p><p><b><b>Preferred Qualifications:</b><b> </b></b></p><ul><li><p><reputed company>At least 3 years of customer service or reputed company center experience</reputed company></p></li><li><p><reputed company>At least 6 months of experience in the financial industry</reputed company></p></li><li><p><reputed company>At least 1 year of Fraud or Disputes experience</reputed company></p></li></ul><p></p><p><u><b><b>Work from Home Technology Requirements</b></b></u></p><ul><li><p><reputed company>Secure home office environment that is free from background noise and distractions</reputed company></p></li><li><p><reputed company>Reliable private internet reputed company that is </reputed company><u>not</u><reputed company> supplied reputed company cellular data or hotspot is required</reputed company></p><ul><li><p><reputed company>A private network that is password protected where you have ownership or line of site sight to every device on the network</reputed company></p></li><li><p><reputed company>Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)</reputed company></p></li><li><p><reputed company>Hotspots and satellite services are prohibited and do not meet performance reputed company required for reputed company agent/customer interactions</reputed company></p></li><li><p><reputed company>ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred </reputed company></p></li><li><p><reputed company>To validate ISP speeds from a Chrome browser, go to www.reputed company.com, type Speed Test and run from the reputed company reputed company page </reputed company></p></li></ul></li><li><p><reputed company>Both Hardwire and WiFi internet connections are acceptable as long as speed and reputed company requirements are met</reputed company></p></li></ul><p></p><p><i><reputed company>reputed company reserves the right to request reputed company of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. reputed company reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location reputed company the US. If you are experiencing consistent issues with internet stability reputed company reserves the right to ask the agent to reputed company internet service to ensure a good customer experience.</reputed company></i></p><p></p><p><b><b>Work from Home Location Requirements</b></b></p><p><reputed company>Candidates must live reputed company 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), 19801 (reputed company), 68521 (Lincoln, NE) or 56301 (St. reputed company, MN) and report in person, reputed company required, with at least than 24 hours notice.</reputed company></p><p></p><p><b><reputed company>We are unable to consider applicants who: </reputed company></b></p><ul><li><p><reputed company>Do not maintain network-compatible internet reputed company</reputed company></p></li><li><p><reputed company>Live or work reputed company the 100 mile radius of their dedicated location, or  </reputed company></p></li><li><p><reputed company>Live or work in the reputed company. </reputed company></p></li></ul><p></p><p><b><i>At this time, reputed company will not sponsor a new applicant for employment authorization for this position</i></b></p><p></p><p><reputed company>The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates reputed company to reputed company work reputed company one of these locations, and refers to the reputed company reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.</reputed company></p><p></p>Plano, TX: $43,680 - $43,680 for Fraud Intake Coordinator<p><br /> </p>Chesapeake, VA: $43,680 - $43,680 for Fraud Intake Coordinator<p><br /> </p>Tampa, FL: $43,680 - $43,680 for Fraud Intake Coordinator<p><br /> </p>Lincoln, NE: $43,680 - $43,680 for Fraud Intake Coordinator<p><br /> </p>Las Vegas, NV: $43,680 - $43,680 for Fraud Intake Coordinator<p><br /> </p>reputed company: $43,680 - $43,680 for Fraud Intake Coordinator<p><br /> </p>Richmond, VA: $43,680 - $43,680 for Fraud Intake Coordinator<p><br /> </p>St reputed company, MN: $43,680 - $43,680 for Fraud Intake Coordinator<p><br /> </p><p><br /> </p><p><br /> </p><p></p><p><reputed company>Candidates reputed company to work in other locations will be subject to the pay reputed company associated with that location, and the actual annualized salary reputed company offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.</reputed company></p><p></p><p></p><p><reputed company>reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total reputed company-being. Learn more at the<reputed company> </reputed company></reputed company><a reputed company="_blank" href="https://www.capitalonecareers.com/benefits">reputed company Careers website</a><reputed company>. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.</reputed company></p><p></p>This role is expected to accept applications for a minimum of 5 business days.<p></p><p></p>No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment reputed company applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police reputed company Article 49, Sections 4901-4920; reputed company’s Fair Chance reputed company; Philadelphia’s Fair Criminal Records Screening reputed company; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.<p></p><p></p><p>If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company reputed company at 1-800-304-9102 or reputed company email at <a href="mailto:RecruitingAccommodation@reputed company.com" reputed company="_blank"><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company>RecruitingAccommodation@reputed company.com</reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></a>. reputed company information you reputed company will be kept confidential and will be used only to the extent required to reputed company needed reasonable accommodations.</p><p></p><p>For technical support or questions about Capital Ones reputed company process, please send an email to <a href="mailto:Careers@reputed company.com" reputed company="_blank"><u><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company><reputed company>Careers@reputed company.com</reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></reputed company></u></a></p><p></p><p>reputed company does not reputed company, endorse nor guarantee and is not liable for reputed company-party products, services, educational tools or other information available through this site.</p><p></p><p>reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC).</p>