**Work from Home Inbound Customer Service Representative – Flexible Part-Time Seasonal Opportunity at blithequark**
Are you looking for a flexible part-time, seasonal job that fits your schedule and allows you to work from the comfort of your own home? Do you have excellent communication skills, a passion for customer service, and a strong work ethic? If so, we invite you to join our team at blithequark as a Work from Home Inbound Customer Service Representative!
**About blithequark**
blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to providing exceptional customer experiences and supporting the well-being of our employees. Our company culture values flexibility, teamwork, and continuous learning, making us an ideal workplace for those seeking a dynamic and supportive environment.
**Job Summary**
As a Work from Home Inbound Customer Service Representative, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will work from the ease of your own home, provided that your computer meets our minimum technical requirements. We offer flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free.
**Key Responsibilities**
* Maintain positive customer relations by addressing all types of product-related concerns
* Take orders, verify information, track packages, and answer customer questions
* Work from home, navigating through multiple systems and entering information using your keyboard, including function keys, while speaking with customers on the phone
* Meet or exceed performance metrics and quality standards
* Participate in ongoing training and development to improve customer service skills and product knowledge
* Collaborate with colleagues to resolve customer issues and improve overall customer experience
**Preferred Qualifications**
* 1-2 years of customer service experience in a call center or retail environment
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* Excellent communication, problem-solving, and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong computer skills, including proficiency in Microsoft Office and ability to navigate multiple systems
* Availability to work a minimum of 20 hours per week, with flexibility to work more hours during peak seasons
**Essential Qualifications**
* 18 years or older
* High school diploma or equivalent required
* Ability to work in a home-based environment with minimal distractions
* Reliable high-speed internet connection with a minimum download speed of 10.0 MBPS and upload speed of 5.0 MBPS
* Wired internet connection with a cable connection (dial-up, Wi-Fi, hotspots, and satellite not allowed)
* Computer with current and supported MS Windows 11 Operating System (no Mac, Vista, Chromebook, or XP)
* Processor: AMD Ryzen 2nd Generation or newer or Intel i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
* 8GB RAM or installed memory
* 10GB of free hard disk space
**Skills and Competencies**
* Excellent communication, problem-solving, and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Strong computer skills, including proficiency in Microsoft Office and ability to navigate multiple systems
* Ability to multitask and prioritize tasks effectively
* Strong customer service skills, with a focus on resolving customer issues and improving overall customer experience
* Ability to work independently and as part of a team
**Career Growth Opportunities and Learning Benefits**
* Ongoing training and development to improve customer service skills and product knowledge
* Opportunities for career advancement and professional growth within the company
* Access to company-sponsored training programs and workshops
* Collaborative and supportive work environment with opportunities for feedback and growth
**Work Environment and Company Culture**
* Work from home in a comfortable and distraction-free environment
* Flexible schedules to accommodate your needs and preferences
* Collaborative and supportive work environment with opportunities for feedback and growth
* Company-sponsored training programs and workshops to improve customer service skills and product knowledge
* Opportunities for career advancement and professional growth within the company
**Compensation, Perks, and Benefits**
* Starting rate of $14.00 per hour, with opportunities for upsell commission and performance-based pay
* Employee discounts up to 50% on company products and services
* Booster Discount Certificates that allow employees to purchase company products for free
* Flexible work schedules to accommodate your needs and preferences
* Paid training and development programs to improve customer service skills and product knowledge
* Opportunities for career advancement and professional growth within the company
**How to Apply**
If you are a motivated and customer-focused individual looking for a flexible part-time, seasonal job that fits your schedule, we invite you to apply to this exciting opportunity at blithequark. Please visit our website at [insert website URL] to apply online or call us at [insert phone number] to learn more about this opportunity. We look forward to hearing from you!
**Equal Employment Opportunity**
blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
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