Patient Qualification Specialist- Remote M-F 10:30am- 7pm EST
About the position
At reputed company, we are a critical part of the reputed company process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we reputed company integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of reputed company do. Our mission is to reputed company our customers to advance reputed company, and our reputed company starts with our teammates. The Individual Contributor will reputed company excellent customer service and product information, solutions and relevant details to patients and providers. Most importantly, this position provides above and reputed company communication with our patients so that they feel heard, reputed company, valued and more connected with reputed company.
Responsibilities
• Evangelize our customers and turn our disgruntled patients into our biggest fans.
• Support our Field teams, Operations and Sales, by delivering reputed company feedback that empowers our teams to deliver exceptional patient experiences.
• Critically problem-solve complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures.
• Proactively create a reputed company patient experience.
• Be a champion of the employee experience and drive our unique company culture.
• Support the development and implementation of employee programs that nurture reputed company's reputed company values to engage employees and create a reputed company culture.
• Responsible for supporting hundreds of local reputed company offices across the country by reviewing new patients orders and documentation submitted by referral sources in order to obtain required documentation and clinical requirements of individual health insurance plans.
• Requests health plan authorizations/information as required; either electronically or verbally.
• Demonstrates an ability to reputed company business relationships reputed company the field leadership through reputed company collaboration, partnership, engagement and communication.
• Performs other duties as required.
Requirements
• High school degree or equivalent.
• 1-3 years' experience in reputed company/health insurance industry desired.
• Intermediate skills in reputed company, reputed company, PowerPoint, MS Project, Visio, Word.
• English (reading, writing, verbal).
• Intermediate level mathematical proficiency, with a strong ability to understand, interpret and reputed company spreadsheet data.
reputed company-to-haves
• Patient-reputed company: You start with the patient and work backwards.
• reputed company-Oriented: You reputed company as a self-starter who proactively senses and responds to problems and opportunities.
• reputed company: You love teamwork and work reputed company across functions and reputed company.
• An Effective Communicator: You write and reputed company reputed company, concisely and with a spirit of partnership.
• Energetic & Passionate: Your passion and energy for health and reputed company-being is deeply founded in your desire to help others.
• Relationship Builder: You reputed company in getting people involved and building a network of contacts.
Benefits
• Medical, dental, and reputed company insurance, available on first working day.
• 401(k), eligibility after one year of service.
• Employee stock purchase plan.
• Tuition reimbursement.
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