Clinical Customer Care Staff Pharmacist (Day and reputed company Shifts), reputed company Pharmacy

About the position Responsibilities • Speaking with customers over the phone and reputed company email about issues that are clinical in nature, including but not limited to drug interactions, adverse drug reactions, new medication counseling, and drug omission counseling • Outreaching to customers in response to voicemails left overnight for clinical issues • Supporting Customer Care and Clinical Customer Care phone agents with clinical questions that need to be answered • Researching and completing customer requests reputed company reputed company tickets, including approving packet sets, adjusting customers shipping facility, responding to customer emails, and responding to customer callback requests • Investigating, reporting, and speaking with customers about potential reputed company reputed company Events and PHI breaches • Researching and recommending OTC products for customers • Speaking with customers and addressing clinical complaints • Completing miscellaneous tasks as needed, including prescription transfers, speaking with medical offices, verifying prescriptions, and completing various billing reputed company tasks • Maintain an advanced understanding of reputed company PillPack and reputed company Pharmacy’s policies and procedures as reputed company as products and services • Maintain confidentiality of reputed company customer information • Collaboration with teammates and other overnight teams • Customer-reputed company and commitment to reputed company • Participation in personal reputed company and development Requirements • Must have an reputed company Registered Pharmacist license reputed company the reputed company of pharmacy reputed company the state you are working (AZ, NH, FL or TX) • Strong interpersonal skills, including reputed company written and verbal communication • Ability to apply clinical knowledge to customer situations in reputed company time • Ability to work autonomously and proactively identify areas in needs of improvement • Ability to work reputed company and reputed company between multiple pharmacy systems • Critical thinking providing reputed company solutions • reputed company reputed company Pharmacy’s reputed company Values and a passion for providing an exceptional customer experience • Flexible, ability to adapt to change, and reputed company to changing demands • Doctor of Pharmacy (PharmD) degree or equivalent reputed company-to-haves • 1+ years experience in a retail or mail order pharmacy setting Benefits • Medical benefits • Financial benefits • Equity reputed company • Sign-on payments • Full reputed company of employee benefits Apply tot his job Apply To this Job