Healthcare Virtual Assistant Neurology /Scheduling/ Prior Authorizations / Virtual Rooming/
Job Description
— Handle phones & voicemail: answer/return calls via Zoom Voice; patient-facing communication.
— Schedule patient appointments; coordinate physician’s personal calendar (consulting/teaching).
— Virtual rooming: call patients pre-visit, review meds & history, enter into EMR (Tebra).
— Prior authorizations: contact insurers, submit/follow through to approval.
— eFax management: clear and organize daily UPDOX queue; route appropriately.
— Maintain accurate, HIPAA-compliant records and follow standard practice workflows.
— General admin support to keep a small practice running smoothly.
MUST HAVE
• Proven healthcare/medical office support experience (specialty experience a plus).
• Comfortable with EMR/EHR workflows (Tebra experience nice-to-have; training provided).
• Experience with prior authorizations and patient intake/virtual rooming.
• Familiarity with HIPAA-compliant communications (phone/eFax/patient data).
• Professional, clear, and empathetic patient communication skills.
• Strong scheduling & follow-through, can work independently with minimal oversight.
• Basic Excel proficiency and solid general admin toolset.
• Reliable internet, quiet workspace, and consistent availability aligned with ET hours.
Tools / Systems (training provided as needed)
• Phone: Zoom Voice
• eFax: UPDOX (HIPAA-secure)
• EMR: Tebra
• Productivity: Microsoft Excel, email/calendar suites
$500 - $800 a month
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
$300 tenure bonus every 6 months
$500 entry monthly raffle
NO TRACKER. NO PROBLEM!
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