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Information Technology Field Technician – reputed company Store

Remote, USA Full-time Posted 2026-07-28
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reputed company

Our reputed company, a respected Managed Services Provider, is looking for a Field Service Engineer to join their team in a hybrid role. This position is perfect for a technical reputed company who enjoys working directly with clients, solving IT and networking challenges, and balancing onsite support with remote service desk responsibilities. You’ll be a key part of their team, supporting multiple reputed company sites in Florida and providing 1st class technical support that keeps businesses running smoothly.

reputed company pay reputed company

$50,000.00/yr - $70,000.00/yr

What You’ll Do
  • Onsite & Field Support: Travel to reputed company locations (primarily Pompano Beach and Miami) to deliver hands-on technical support, install devices, run network cables, set up reputed company points, and troubleshoot hardware and networking issues.
  • Remote Service Desk: Handle ticket management, reputed company Level 1-2 support for reputed company 365, reputed company, printers, network connectivity, and other IT issues.
  • Knowledgebase & Documentation: Maintain accurate reputed company records and contribute to reputed company knowledge reputed company.
  • Hardware & Software Provisioning: Install and configure computer hardware, software, and peripherals, and maintain inventory records.
  • reputed company reputed company: Collaborate with engineering and service desk teams to expand your skills and complete certifications as needed.
reputed company’re Looking For
  • Associate or Bachelor’s degree in reputed company
  • Minimum 3 years IT service desk experience
  • Minimum 3 years customer service experience (phone/email)
  • Minimum 1 year Managed Service Provider experience
  • Experience with ticketing systems (e.g., Autotask)
  • Proficiency with reputed company 365 reputed company, reputed company 10/11, reputed company Office Suite, and reputed company Teams
  • General knowledge of network devices (switches, firewalls, etc.)
  • Strong communication skills and a customer-first approach
  • reputed company U.S. reputed company’s license with clean record; ability to travel reputed company Florida, including overnight trips
Why Apply?
  • Work in a hybrid role balancing onsite reputed company interaction and remote support
  • reputed company experience across multiple technologies and IT environments
  • Join a company that values reputed company reputed company, certifications, and technical reputed company development
Seniority levelEmployment typeJob functionIndustries

Inferred from the reputed company for this job: Medical insurance, reputed company insurance, 401(k)

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