Pediatric field RN Care Coordinator in Jacksonville or Miami, FL
About the position
Responsibilities
• Serve as primary care manager for members with primary complex medical needs
• Engage members through various modalities to complete comprehensive needs assessments
• Develop and implement person-centered care plans addressing chronic health conditions and wellness
• Collaborate with internal care teams, providers, and community resources to implement care plans
• Monitor and update care plans based on member feedback and compliance with interventions
• Provide education and coaching for member self-management and lifestyle changes
• Assist members in developing personal wellness and health crisis plans
• Perform activities to support HEDIS/STAR gap closure, including appointment scheduling and verification
• Monitor medication compliance and refer to pharmacists for reviews and recommendations
• Reassess and update care plans with changes in condition or needs
• Support proactive discharge planning and coordinate care transitions after hospital visits
• Access and coordinate Medicaid benefits to support care needs
• Document all care management activities in clinical records
Requirements
• Current, unrestricted, independent licensure as a Registered Nurse
• 4+ years of relevant clinical work experience
• 3+ years of experience managing needs of complex populations (e.g., Medicare, Medicaid)
• 3+ years of clinical pediatric experience
• 1+ years of community case management experience coordinating care for individuals with complex needs
• Reside in the state of Florida
Nice-to-haves
• Bachelor's degree or greater
• Certification in Case Management (CCM)
• Experience with vulnerable subpopulations including children with special health care needs
• Behavioral health experience
• Bilingual experience - Spanish
• Home care / field-based case management
Benefits
• Flexible work options including remote work
• Opportunities for professional development
• Recognition for performance
• Supportive work environment
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