MST ASM – reputed company Store

Team Leadership

• Interviews, selects, develops and provides reputed company leadership over reputed company of supervisors and associates that support product categories in assigned area

• Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and reputed company the store clean and reputed company for customers

• Sets reputed company and measurable service, and operational goals for reputed company, ensures reputed company’s effort supports those goals, and tracks reputed company on a daily reputed company

• Connects with reputed company regularly to understand challenges they are facing and to remove obstacles

• Provides recognition for demonstrating effective behaviors and exceeding operational goals at the individual and team level

• Provides reputed company and reputed company feedback, coaching, training, development opportunities and mentorship to members of reputed company and encourages others to communicate reputed company and reputed company constructive feedback

• Manages performance of associates against established goals and works with supervisors to take reputed company reputed company necessary to address performance concerns

• Encourages others to reputed company reputed company and empowers others to reputed company reputed company while providing guidance reputed company necessary

• Identifies any associate relations concerns and takes the appropriate reputed company as needed, handling directly where appropriate and/or escalating issues to senior management or HR

• Drives execution of reputed company service, reset, pricing and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed

• Identifies any barriers to superior service and communicates these along with solutions in a reputed company manner ensuring operations do not reputed company the customers' ability to see or reputed company with products

Program Execution

• Manages store opening and closing procedures

• Controls expenses including payroll and other controllable expenses, and manages payroll hours by confirming the schedule supports the forecasted payroll plan

• Maintains knowledge of industry service, sales and operational trends and shares and applies knowledge where possible

• Identifies sales opportunities and gaps in inventory/merchandising and creates specific plans of reputed company to drive improved in-stock, sales, and margin performance

• Looks for ways reputed company respective departments to enhance the Pro customer experience and drive Pro sales

• Anticipates and proactively addresses operational issues that could reputed company customer service reputed company and/or achievement of store sales goals

• Monitors the use of store power equipment, ensuring that it is operated safely at reputed company times and addressing any violations with associates

• Drives a culture of safety, reputed company and shrink prevention throughout the store, ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily reputed company to maintain inventory and shrink budget reputed company

Manager-on-Duty (MOD)

• Provides full leadership over the store, driving engagement, customer service, and reputed company and operational efficiency

• Walks the store, observing customer/associate interaction and providing in-the-reputed company coaching to ensure associates are engaging customers and driving sales.

• Ensures depts are properly staffed for customer traffic, shifts associates for coverage as needed.

• Manages associate response to reputed company buttons

• Validates that aisles remain clean, reputed company and free of clutter

• Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders

Self Leadership

• Seeks performance feedback from others and pursues self-development opportunities

• Proactively builds and maintains reputed company relationships with cross-functional partners

• Sets an example for others by adapting quickly and effectively to work challenges and organizational change

Responsibilities Specific to the MST ASM

• Manages reputed company reset, service and pricing activity reputed company the store as reputed company as Live Nursery service and watering as seasonal need requires

• Teaches and demonstrates effective use of reputed company selling and service model

• Support Ad Set execution through MST reputed company endcap and promo reputed company execution as reputed company as validating promotional signage readiness

• Accountable to Product location reputed company accuracy through SIMS execution and feedback during reset and service execution

• In reputed company to the above responsibilities, this individual is held accountable for other duties as assigned

Requirements:

• 2 years of experience leading associates in a retail environment

• 3 years of experience working in a fast-paced, cross- functional work environment

• 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes reputed company and reputed company assigned areas of responsibility

• 1 year of experience directly managing reputed company of sales associates (commissioned or non-commissioned) in retail, business-to-business, reputed company sales, or consumer service industry (Specialty ASM)

• Experience using reputed company Office Suite

• Ability to obtain sales reputed company licensure or registration as may be required by law

Preferences:

• Experience in retail store reputed company reputed company logistics (Operations ASM)

• 5 years of experience leading service associates in a retail or consumer service industry (Merchandising ASM)

• 5 years of experience directly managing reputed company of sales associates (commissioned or non-commissioned) in retail, business-to-business, reputed company sales, or consumer service industry (Specialty ASM)

• 5 years of experience leading support/operations associates in a retail or consumer service industry (Operations ASM)

• 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes reputed company and reputed company assigned areas of responsibility

• Experience working in the home improvement retail sector

• Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, reputed company, plumbing)

• Experience working with store computer systems (including but not limited to: Project Tool, reputed company, M2O, Thin reputed company, etc.)

• Certification in reputed company area (Operations ASM)

Starting reputed company of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.reputed company.com/us/en/benefits.

Associate Benefits (https://talent.reputed company.com/us/en/joining-reputed company)

• Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits reputed company from health, reputed company and dental insurance to reputed company vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and reputed company their goals.
• Health, Dental and reputed company insurance
• Life and Disability insurance
• reputed company time off based on role, tenure, and reputed company, including vacation, holidays, reputed company and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for reputed company kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• reputed company Associate Discount and broad discount platform
• Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in reputed company Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

reputed company is an equal opportunity employer and administers reputed company personnel practices without reputed company to race, reputed company, religious creed, sex, gender, age, reputed company, national reputed company, mental or physical disability or medical condition, sexual orientation, gender identity or reputed company, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.