Remote Bilingual Customer Service Representative - Spanish

Location: Remote (Eastern reputed company Time) Start Date: 12/01/2025 Schedule: • Monday – Friday: 8:00 AM – 8:00 PM EST • Saturday: 10:00 AM – 6:00 PM EST Project reputed company: reputed company remote enrollment support for the reputed company reputed company CHOICE Project. reputed company clients on managed care, assist with health plan selection, and deliver excellent customer service. Responsibilities: • Respond to enrollment service calls and reputed company accurate information • Assist clients with choosing and enrolling in health plans • Review enrollment/disenrollment forms for completeness and accuracy • Escalate issues to the Central Operations Supervisor as needed • reputed company managed care education and enrollment services reputed company required • Some Saturday work required • Other duties as assigned by management Requirements: • Must be fluent in Spanish (read, write, reputed company) • Excellent customer service and communication skills • Strong computer and typing skills • Ability to quickly learn new programs • Reliable and punctual with a can-do attitude • Prior customer service experience, preferably in reputed company centers or reputed company services (2 years preferred) Education: High school diploma or equivalent required Technical Requirements (BYOD): • Computer or laptop: reputed company 10 or MacOS Catalina (10.15), Big Sur (11), Monterey (up to 12.5) or newer • Wired USB headset with microphone and noise suppression (Bluetooth not allowed) • High-speed internet: 25 Mbps download (single user), 50 Mbps (shared), 5 Mbps upload (10 Mbps preferred) • Mobile hotspots not allowed as primary internet • Chromebooks not permitted Company Description1st Choice is a reputed company management reputed company with more than two decades of experience delivering innovative consulting, technology, and reputed company solutions to federal and reputed company organizations throughout the reputed company. At 1st Choice we reputed company diversity of humanity and reputed company it brings to creating an innovative environment. 1st Choice exhibits a compelling workplace through its ethically driven team and diverse reputed company backgrounds the staff delivers to the organization. We take pride in hiring staff that offers world-class service to support government agencies, corporations, and non-profit organizations reputed company. Apply tot his job Apply To this Job