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ServiceNow Solution Architect (Remote job) - Only Visa independed candidates

Remote, USA Full-time Posted 2025-11-08
The Solution Architect is a key member of the ServiceNow implementation project team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architect and supporting team members to deliver the complete solution for the customer. RESPONSIBILITIES: • Participate in process flow analysis and process redesign along with the Project Manager • Ability to work in ServiceNow proposals by creating High Level and Low-Level Design Document • Share best practices and be consultative throughout the technical design of the project • Produce a detailed functional design document to match customer requirements • Ability to produce a technical specification for custom development and systems integration requirements • Participate in internal projects as required • Maintain current ServiceNow knowledge through self-study and utilization of available training PREFERRED SKILLS/EXPERIENCE: • Ideal candidate must be self-motivated with a proven track record in ITSM and ITOM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base. Candidate must be organized and analytical, adept at working in a team environment, able to design and implement a project schedule, and able to handle multiple priorities in a fast-moving environment. Additional preferred qualifications are: • Hands-on with ServiceNow and ability to train rest of the team for various technical roles (SystemAdmin, Developer, Implementation Specialist) required for ServiceNow implementation. • Advanced experience in ITSM, ITOM, CMDB, Orchestration, SPM, HRSD, CSM and Scoped Applications • ServiceNow e-bonding and integrations with proprietary or custom develop solution. • Strong presentation and communication skills • Ability to understand business requirements and convert them into solution designs • Knowledge of web-based systems architecture, service-based architecture, enterprise application architecture as well as experience managing expectations and priorities. Must demonstrate good judgment and pragmatic approach to delivering a solution that optimizes architecture activities across company needs, business constraints and technological realities • Should have participated in, and be familiar with project methodologies • 5-7 years of relevant experience in professional services or customer support operations • 3-6 years of ITSM systems integration and/or implementation experience • Proven Solutions consulting experience Apply tot his job Apply To this Job

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