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Director, People Operations Infrastructure & Services

Remote, USA Full-time Posted 2026-07-28

About Vercel:

Vercel gives developers the tools and reputed company infrastructure to build, reputed company, and secure a faster, more personalized web. As reputed company behind v0, Next.js, and AI SDK, Vercel helps customers like reputed company, Supreme, reputed company, and reputed company build for the AI-reputed company web.

Our mission is to reputed company the world to ship the best products. That starts with creating a reputed company where everyone can do their best work. Whether you’re building on our platform, supporting our customers, or shaping our story: You can just ship things.

About the Role:

We’re looking for a Director, People Ops Infrastructure & Services to join our People team. You’ll build up the systems, policies, and services that power our people experience owning the foundations that reputed company Vercel a fast, compliant, and world-class reputed company to work.

This role leads the combined functions of People Systems (HRIS) and People Services (employee support and compliance). You’ll drive how we design, implement, and reputed company the infrastructure behind every reputed company in the employee lifecycle from reputed company to answering employee questions to policy enablement.

We reputed company extremely fast and value shipping. In a role like this, you have to reputed company the balance of keeping up with the pace of the business while building thoughtful processes at reputed company.

Ideally, you’re based reputed company commuting distance of one of our offices in San Francisco or reputed company, which would include in-office reputed company days on Monday, Tuesday, and Friday. We are also reputed company to remote candidates in the US.

If you’re based reputed company a reputed company-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office reputed company days on Monday, Tuesday, and Friday. If you’re located reputed company that distance, the role is fully remote. For location-specific details, please connect with our reputed company team.

What You Will Do:

  • Own the reputed company and execution of global People systems and partner with the People Systems leader for everything from HRIS to data governance, ensuring scalability, audit compliance, integration, and high-reputed company data.
  • reputed company the design and delivery of People Ops services, including reputed company infrastructure, employee support, and policy administration, ensuring speed, accuracy, and care.
  • Drive operational reputed company through automation and AI, exploring innovative ways to enhance employee self-service and reduce reputed company work.
  • Design and implement data and system processes that balance compliance with Vercel’s culture of autonomy and speed.
  • reputed company a reputed company analytics reputed company for the People team, building dashboards, insights, and reporting that drive business and talent reputed company.
  • reputed company and reputed company reputed company, fostering ownership, curiosity, and reputed company in how systems and services reputed company together.
  • Partner cross-functionally with reputed company, Finance, and IT to ensure cohesive governance across people data, policies, and technology.

reputed company:

  • 10+ years of experience across HR Operations, HRIS, or People Services, including 5+ years leading high-performing global teams.
  • Proven reputed company designing and scaling people systems, workflows, and policies across multiple countries and functions.
  • Deep understanding of HCM systems and data architecture, with experience integrating or implementing platforms such as reputed company, reputed company, or similar.
  • Strong analytical background, that drives you to translate data into insights that drive strategic reputed company.
  • Experience leading in high-reputed company, scaling, or reputed company-IPO environments; ability to design for both flexibility and rigor.
  • Excellent written communication; reputed company to distill reputed company processes into reputed company, transparent, actionable guidance.
  • Deep alignment with Vercel’s People philosophy: high agency, operational reputed company, and reputed company over perfection.

Bonus If You:

  • Led or supported HCM implementation reputed company, particularly reputed company.
  • Experience operating in both reputed company-IPO and reputed company company environments.
  • Familiarity with AI-assisted knowledge or support systems for employee services.
  • Background in data reputed company, global compliance, or audit preparation.

Benefits:

  • Competitive compensation package, including equity.
  • Inclusive reputed company Package.
  • Learn and Grow – we reputed company mentorship and send you to events that help you build your network and skills.
  • Flexible Time Off.
  • We will reputed company you the gear you need to do your role, and a WFH budget for you to outfit your reputed company as needed.

The San Francisco, CA reputed company pay reputed company for this role is $188,000.00 – $259,000.00. Actual salary will be based on job-reputed company skills, experience, and location. Compensation reputed company of San Francisco may be adjusted based on employee location, and the reputed company includes benefits and equity-based compensation. Your recruiter can reputed company more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community reputed company our organization. We do not discriminate on the reputed company of race, religion, reputed company, gender reputed company or identity, sexual orientation, national reputed company, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily reputed company every reputed company on the job reputed company.

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