**Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at blithequark**

Are you a detail-oriented and customer-focused individual looking for a challenging and rewarding role in the healthcare industry? Do you have a passion for delivering exceptional customer service and a strong desire to work in a dynamic and fast-paced environment? If so, we encourage you to apply for the Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at blithequark. **About blithequark** blithequark is a leading healthcare company dedicated to providing high-quality products and services to our customers. We are committed to delivering exceptional customer experiences and building strong relationships with our patients and healthcare professionals. Our team of dedicated professionals is passionate about making a positive impact on people's lives, and we are seeking like-minded individuals to join our team. **Job Summary** As an Experienced Pharmacy Customer Service Associate, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our pharmacy operations. You will be responsible for registering customer transactions, processing prescriptions, and providing support to our pharmacists and other team members. This is a remote data entry position, and you will work from the comfort of your own home, using our state-of-the-art technology to stay connected with our team and customers. **Key Responsibilities** * Registers customer transactions on assigned sales register, collects cash, and distributes change as required * Processes voids, returns, delays, discounts, and trades as necessary * Takes customers to the OTC walkway to assist with finding items * Keeps counters and retail areas clean and well-organized, takes stock, and maintains records * Checks in and prices stock as required or as directed by senior supervisor or shift leader * Performs duties as assigned by Pharmacy Director, Staff Pharmacist, and Senior Supervisor, including using pharmacy systems to enter patient and medication data, ensuring data is accurate, filling prescriptions by retrieving, counting, and pouring medication, confirming medication is correct, and checking for potential interactions * Reports, immediately, prescription errors to pharmacist on duty and adheres to Organization policies and procedures related to pharmacy errors and the Quality Improvement Program * Audits and follows the blithequark Co. Pharmacy Governance guidelines * Rigorously adheres to the blithequark Co. policy regarding Honest Intentions Dispensing during all applicable prescription dispensing activities * Handles calls that do not require individual attention of the pharmacist, including those to physicians * Processes (revises and resubmits) manual cases for external program prescription services in a timely and efficient manner, and performs other administrative duties as assigned by the Pharmacy Director * Assists and supports Pharmacy Division on stock management activities, such as ordering, unloading, checking, and storing shipments of medications * Maintains knowledge of Organization resource security methods, and records claims for distribution center overages (stock received, but not charged), deficiencies (stock charged, but not received), order errors, or damaged products, including Rx medications * Ensures compliance with state and local regulations regarding controlled substances (e.g., cocktails and tobacco products) * Builds and maintains displays, including promotional, seasonal, and special designs, and deal stock * Completes resets and corrections as directed * Assists with division of food items (e.g., raw foods from pre-cooked) and product placement as determined by strategies/methods (e.g., raw and frozen meats on bottom shelves) * For consumable items, aids stock rotation, involving the first-in, first-out technique and restocking outs * Has working knowledge of store systems and store equipment * Provides customer service in the photo area, including digital identification photo service, banner print, and creative machine, and interesting sales of specialty photo items * Takes on web pick-up responsibilities (screens orders in Picture Care, handles orders (pick items), and delivers orders to customers as they arrive at the store) * Assists with outside and inside maintenance by ensuring a clean, neat, and well-organized store condition and appearance * Adheres to all organization policies and procedures; maintains respectful relationships with colleagues * Completes special tasks and other assignments as directed **Essential Qualifications** * Bachelor's degree * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic computer skills and knowledge of store systems and equipment * Ability to work a flexible schedule, including nights and weekend hours * Strong attention to detail and accuracy * Ability to lift up to 25 pounds and stand for long periods of time **Preferred Qualifications** * 6 months of experience in a retail environment * Previous work experience with blithequark * Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications * Proficiency in computer skills * Knowledge of store stock control * PTCB certification **Skills and Competencies** * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic computer skills and knowledge of store systems and equipment * Strong attention to detail and accuracy * Ability to lift up to 25 pounds and stand for long periods of time * Strong numerical skills to accurately fill prescriptions, including counting, measuring, and weighing medications * Proficiency in computer skills * Knowledge of store stock control * PTCB certification **Career Growth Opportunities and Learning Benefits** * Opportunities for professional growth and development in a dynamic and fast-paced environment * Access to ongoing training and education programs to enhance your skills and knowledge * Collaborative and supportive team environment * Recognition and rewards for outstanding performance and contributions to the team **Work Environment and Company Culture** * blithequark is committed to providing a safe and healthy work environment for all employees * Our company culture values diversity, inclusion, and respect for all individuals * We offer a flexible and supportive work environment that encourages collaboration and teamwork * Opportunities for professional growth and development in a dynamic and fast-paced environment **Compensation, Perks, and Benefits** * Competitive hourly rate of $25 per hour * Comprehensive benefits package, including medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Opportunities for professional growth and development in a dynamic and fast-paced environment **How to Apply** If you are a motivated and customer-focused individual looking for a challenging and rewarding role in the healthcare industry, we encourage you to apply for the Experienced Pharmacy Customer Service Associate – Remote Data Entry Position at blithequark. Please submit your application, including your resume and cover letter, through our online application system. We look forward to hearing from you! Apply for this job