**Experienced Order Processing and Data Entry Specialist – Customer Service Support**

At blithequark, we are dedicated to delivering exceptional customer experiences and providing top-notch support to our clients. As a key member of our Customer Service team, we are seeking an experienced Order Processing and Data Entry Specialist to join our dynamic team. This is a part-time opportunity that offers a competitive hourly rate of $25.00 - $28.00, flexible scheduling, and a comprehensive benefits package. **About blithequark** blithequark is a leading provider of innovative solutions and services, committed to empowering our customers to achieve their goals. Our team is passionate about delivering exceptional results, fostering a culture of collaboration, and promoting a work-life balance. As a valued member of our team, you will have the opportunity to grow and develop your skills, work with a talented and diverse group of professionals, and contribute to the success of our organization. **Key Responsibilities** As an Order Processing and Data Entry Specialist, you will play a critical role in supporting our customers, internal teams, and external partners. Your key responsibilities will include: * Interacting with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions related to domestic and/or international order processing. * Processing orders for materials for both domestic and/or international requests in accordance with blithequark policy and practice. * Coordinating and performing activities such as order entry, order acknowledgement, order revision, and preparation of shipping documents. * Receiving customer requests and preparing documents/trouble tickets related to processing returns (RMA), servicing, and exchanges. * Updating databases with the status of returned materials issues and accounts for returns inventory. * Recording and reporting the status of equipment returns, repairs, replacements, sales orders, and delivery schedules. * Ensuring service information is accessible by sorting and filing documents/forms. * Handling requests for additional company materials. * Maintaining records of returns, schedule changes, product enhancements or changes, and product pricing, and resolving return credit problems. * Coordinating and performing activities associated with the transfer of consigned material. * Coordinating and performing activities associated with order tracking and customs clearance by working with transportation carriers and brokers. **Skills, Knowledge, and Expertise** To succeed in this role, you will need to possess the following minimum required skills and knowledge: * Direct customer support experience, including administrative experience. * Order processing experience or an equivalent combination of formal training in logistics, data processing, marketing, international business, finance, and accounting, production control, or related office and business education. * Proficient in utilizing business tools such as E-mail, Microsoft Word, Excel, and PowerPoint. * Experience with HCM (e.g., Workday), SAP, Salesforce equivalent ERP product, and productivity software desired. * Typical Education and Experience: Associate degree or equivalent. 1 - 3 years of related experience. **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Experience working in a fast-paced, dynamic environment. * Strong analytical and problem-solving skills. * Excellent communication and interpersonal skills. * Ability to work independently and as part of a team. * Proficiency in multiple software applications, including CRM systems and ERP platforms. **Benefits** As a valued member of our team, you will enjoy a comprehensive benefits package, including: * 401(k) plan with company matching. * Paid Time Off (PTO). * Sick Time. * Company offers a generous benefits package that pays 100% of medical, dental, and vision. * Short-Term Disability. **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their skills. As an Order Processing and Data Entry Specialist, you will have access to: * Ongoing training and development opportunities. * Mentorship and coaching from experienced team members. * Opportunities for career advancement and professional growth. * A dynamic and supportive work environment that encourages collaboration and innovation. **Work Environment and Company Culture** Our office is a vibrant and inclusive space that fosters creativity, innovation, and collaboration. As an Order Processing and Data Entry Specialist, you will work in a fast-paced, dynamic environment that requires adaptability, flexibility, and a strong work ethic. Our team is passionate about delivering exceptional results, and we are committed to providing a work-life balance that supports our employees' well-being and happiness. **How to Apply** If you are a motivated and detail-oriented individual with a passion for customer service and data entry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online portal. We look forward to hearing from you! Apply Now! Apply for this job