Experienced Remote Customer Service and Data Entry Representative for Claims Coordination Team at blithequark

Introduction to blithequark and the Industry

blithequark is a leading organization in the claims coordination sector, dedicated to providing exceptional support services to its clients. As a remote Customer Service and Data Entry Representative, you will be an integral part of our claims coordination team, working closely with our staff to ensure seamless administrative operations. The claims coordination industry is a vital component of the healthcare and insurance sectors, requiring meticulous attention to detail, excellent communication skills, and a strong ability to work independently in a remote setting.

Job Overview

The Customer Service and Data Entry Representative position at blithequark is a remote, full-time opportunity that offers a unique blend of administrative and staff support services. As a successful candidate, you will be responsible for providing a wide range of support services to our claims coordination team, including data entry, claims processing, and customer service. If you are a highly organized, detail-oriented individual with excellent communication skills and a strong ability to work independently, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Primarily responsible for data entry of claims information into our claims management systems, ensuring accuracy and attention to detail.
• Follow up on missing information to process claims in a timely and efficient manner.
• Review invoices to ensure accuracy and completeness, identifying any discrepancies or issues that may arise.
• Compile reports from systems with claims information, providing valuable insights and supporting the claims coordination team in their decision-making processes.
• Provide exceptional customer service to clients, responding to inquiries and resolving issues in a professional and courteous manner.

Essential Qualifications

To be considered for this role, you must meet the following essential qualifications:

• High school diploma or equivalent required.
• 6 months to 1 year of work experience in a related field, such as customer service, data entry, or administrative support.
• Basic computer and typing skills, with proficiency in Microsoft Office and other software applications.
• Strong attention to detail, with excellent organizational and time management skills.
• Ability to work independently in a remote setting, with minimal supervision.
• Must be willing to submit to a background investigation, with any offer of employment conditioned upon the successful completion of a background investigation.
• Must have unrestricted work authorization to work in the United States.

Preferred Qualifications

While not required, the following preferred qualifications will be considered an asset:

• Previous experience in claims coordination or a related field.
• Knowledge of claims management systems and software applications.
• Excellent communication and interpersonal skills, with ability to work effectively with clients and team members.
• Strong problem-solving and analytical skills, with ability to identify and resolve issues in a timely and efficient manner.

Skills and Competencies

To be successful in this role, you will require the following skills and competencies:

• Strong attention to detail, with excellent organizational and time management skills.
• Excellent communication and interpersonal skills, with ability to work effectively with clients and team members.
• Basic computer and typing skills, with proficiency in Microsoft Office and other software applications.
• Ability to work independently in a remote setting, with minimal supervision.
• Strong problem-solving and analytical skills, with ability to identify and resolve issues in a timely and efficient manner.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with opportunities for career growth and development. As a Customer Service and Data Entry Representative, you will have access to training programs, educational expense reimbursement, and other learning benefits to support your professional development. With a strong performance record, you may be eligible for advancement opportunities within the company, including leadership roles or specialized positions in claims coordination.

Work Environment and Company Culture

blithequark is a dynamic and supportive work environment that values diversity, equity, and inclusion. We believe that all persons are entitled to equal employment opportunity and do not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity/expression, actual or perceived sexual orientation, or any other protected characteristic. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Compensation, Perks, and Benefits

blithequark offers competitive salaries and benefits, including medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours, training programs, matching gift program, and more. We are committed to providing our employees with a comprehensive compensation package that recognizes their contributions to the company and supports their overall well-being.

Conclusion

If you are a motivated and detail-oriented individual with excellent communication skills and a strong ability to work independently, we encourage you to apply for the Customer Service and Data Entry Representative position at blithequark. This is a unique opportunity to join a dynamic and supportive team, with opportunities for career growth and development in the claims coordination sector. Apply today to take the first step in your career with blithequark!