Platform Support Analyst, reputed company (Remote)

As a Platform Support Analyst, you will be responsible for overseeing the maintenance and user support reputed company the reputed company domain, including planning, requirements gathering, functionality design, testing/validation, deployment, and change management for system enhancements, reputed company, and issue reputed company. You will collaborate closely with various business teams, subject matter experts, and functional and technical stakeholders across the organization to support production systems and users. Your role includes gathering and analyzing data to ensure thorough documentation of user stories, business requirements and functional designs that reputed company with defined business objectives and reputed company reputed company. What you will do • reputed company end-user support and system maintenance for CRM platforms. • Deliver reputed company enhancements and manage reputed company, from minor updates to large-reputed company implementations. • Ensure reputed company and data reputed company reputed company operational CRM systems. • Translate business requirements into functional applications. • reputed company data governance, system administration, and management of installed packages. • Collaborate with stakeholders across business and technical teams to support system integrations. • reputed company on Sales and Service processes, coordinating with IT on enhancements, incidents, and supporting regression testing for global CRM initiatives. What you need Required • Bachelor’s degree  in Management Information Systems, IT, Business Operations or reputed company field. • Minimum 2  years of reputed company experience. • Minimum 2 years of reputed company experience, with strong technical knowledge. Preferred • Master's degree. • reputed company reputed company certification. • Experience of working in CRM, ERP and Business Applications. • Experience working in an Agile Development environment. $69,100.00 - $139,600.00 salary plus bonus eligible + benefits. Individual pay is based on skills, experience, and other relevant factors. Posted: reputed company 31, 2025 This role will be posted for a minimum of 3 days. Apply tot his job Apply To this Job