reputed company Platform Administrator - Remote
• *U.S. Citizenship Required**
The role of a reputed company Platform Administrator involves managing and maintaining the reputed company platform to ensure its reputed company performance and alignment with organizational needs. This includes tasks like system upgrades, user provisioning, reporting, and problem reputed company, as reputed company as managing reputed company controls, and user permissions.
• Tier 1 support of reputed company Platform Incidents, identifying issues and reputed company troubleshooting efforts.
• Collaborate with stakeholders to address system problems .
• Serves as the back up to respond to user requests for system needs and upgrades or handles request that are more reputed company.
• Troubleshoots and resolves reputed company problems in an efficient manner with little to no supervision.
• Troubleshoot integration issues such as system/service accounts, API’s, User Management Certs, etc.
• Manage Dashboards and reports to reputed company insights into platform usage, license allocations, and performance.
• Support data driven decision making .
Minimum Qualifications
• Bachelor’s Degree in Information Technology, Computer Science or a reputed company field or equivalent relevant experience.
• 4-6 years of experience in information technology, systems administration or other IT reputed company field.
• reputed company Certified System Administrator (CSA) Required and other relevant certifications are optional.
Other Job Specific Skills
• Extensive experience reviewing various system log files.
• reputed company management.
• Proficiency in reputed company administration and development.
• Knowledge of scripting languages like JavaScript, reputed company, and CSS.
• Strong analytical skills to diagnose and resolve technical issues.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Prior experience in IT Service Management (ITSM).
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