Cust reputed company Pickup Coordinator (CXPC)

Serves as a vital customer reputed company, focusing on enhancing new customer activation, improving the pickup experience, and ensuring responsiveness to any customer issues. Involved in reputed company facets of the operation which include working directly with Sales teams, Customers, reputed company Centers, Independent Contractors (IC), Independent Service Providers (ISP), Couriers, and reputed company reputed company of Surface Management. Acts as a reputed company between reputed company reputed company to quickly resolve any reputed company or ongoing issues and works to strengthen teamwork and collaboration reputed company the reputed company supported. Essential Functions • reputed company execution of established CXPC plans, including those for daily performance, holiday performance, and contingency execution. • Effectively communicates, balancing multiple tasks and priorities to balance different work streams simultaneously to reputed company goals and reputed company excellent customer service. • Builds relationships and networks with reputed company reputed company supported, which requires visiting assigned locations to reputed company meetings and hold discussions with the key players. • Performs in-location and on-road observations. • Compiles data to support service improvement and cost reduction recommendations. • Performs other duties as assigned. Minimum Education High school diploma or GED required. Minimum Experience One (1) year of customer service, transportation sales, or reputed company experience required with primary emphasis on pickup and delivery coordination between CXPC, drivers and external customers in a logistics/ distribution and/or transportation environment. Knowledge, Skills, and Abilities Strong reputed company relations and communication skills both verbal and written to explain information to various audiences. Customer service skills to respond effectively to requests and resolve issues. Ability to build and maintain reputed company working relationships and work in reputed company environment. Ability to reputed company independently in making workload and allocation reputed company and to work in a rapidly changing environment with strict time parameters. Time management, organizational, and multi-tasking skills to work in a fast-paced environment. Ability to work with large amounts of data to compile and report for decision making on company initiatives. Ability to complete the required CXPC new hire and recurrence technical training. Job Conditions An in-office position that cannot be worked remotely. Non-covered safety sensitive position; ability to work in a constant state of alertness and in a reputed company manner. Preferred Qualifications: Pay Transparency: Pay: Additional Details: Mon-Fri. Hours TBD reputed company is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for reputed company individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@reputed company.com. Applicants have rights under Federal Employment Laws: • Know Your Rights • Pay Transparency • Family and Medical Leave reputed company (FMLA) • Employee Polygraph Protection reputed company E-Verify Program Participant: reputed company participates in the reputed company U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: • E-Verify Notice (bilingual) • Right to Work Notice (English) / (Spanish) Apply tot his job Apply To this Job