**Experienced Live Chat Email Support Specialist – Customer Support (Fully Remote) at blithequark**
Are you a customer support enthusiast with a passion for delivering exceptional experiences through live chat and email support? Do you thrive in a dynamic, fast-paced environment where no two interactions are ever the same? If so, we invite you to join blithequark as a Live Chat Email Support Specialist, where you'll play a vital role in shaping the customer experience for our clients across various industries.
**About blithequark**
blithequark is a leading provider of innovative customer support solutions, dedicated to empowering businesses to deliver exceptional experiences that drive loyalty and growth. Our team of experts is passionate about harnessing the power of technology to create seamless, omnichannel experiences that meet the evolving needs of customers. As a Live Chat Email Support Specialist at blithequark, you'll be part of a dynamic team that's shaping the future of customer support.
**What You'll Be Doing**
As a Live Chat Email Support Specialist, you'll be responsible for providing top-tier customer support through live chat and email on business websites and social media platforms. Your key responsibilities will include:
* Responding to live chat messages on business websites and social media platforms in a timely and professional manner
* Providing exceptional customer support, resolving issues, and offering valuable solutions to customers
* Assisting customers with inquiries, offering sales links, and providing discounts to drive sales and revenue growth
* Collaborating with our team to develop and implement effective customer support strategies that meet the evolving needs of our clients
* Staying up-to-date with industry trends, best practices, and new technologies to continuously improve our customer support services
**What We Offer**
At blithequark, we're committed to providing a supportive and inclusive work environment that fosters growth, learning, and success. As a Live Chat Email Support Specialist, you'll enjoy:
* Competitive hourly rate: $35 per hour
* Full training, no previous experience required – we'll equip you with the skills and knowledge you need to succeed
* Part-time and full-time positions with no fixed contract term – work at your own pace and enjoy the flexibility you need
* Remote work online from anywhere in the United States – work from the comfort of your own home or office
* The opportunity to work independently and make a meaningful impact in the world of online customer support
* Reliable internet connection and access to the latest technology and tools
* Opportunities for career growth and professional development – we're committed to helping you reach your full potential
**Requirements**
To excel in this role, you'll need:
* A device (phone, tablet, or laptop) capable of accessing social media and website chat functions
* The ability to work independently and manage your time effectively
* A commitment of at least 5 hours per week, with the flexibility to work up to 40 hours
* Strong problem-solving skills and the ability to think critically and creatively
* Excellent communication and interpersonal skills – you'll be working with customers and colleagues from diverse backgrounds and industries
* A passion for delivering exceptional customer experiences and a commitment to continuous learning and improvement
**Why You Should Apply**
Live Chat Email Support Specialists are in high demand worldwide, and businesses are actively seeking individuals to provide top-tier online support. If you're ready to start immediately, have the necessary equipment, and possess strong problem-solving abilities, we invite you to apply and become part of this rapidly growing field. Join us at blithequark and make a meaningful impact in the world of online customer support.
**What's Next?**
If you're excited about this opportunity and ready to take the first step towards a rewarding career in customer support, please apply below. Our team will review your application and be in touch to discuss the next steps. We look forward to welcoming you to blithequark!
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