Part Time - Exceptional Customer Service Associate for Outlet Operations - Flexible Scheduling in Bridgeton, MO at blithequark

Introduction to blithequark

At blithequark, we are dedicated to providing our customers with an unparalleled shopping experience, combining top-quality products with exceptional customer service. As a leader in the retail industry, we strive to create an environment where our customers feel valued, supported, and empowered to achieve their goals. Our mission is built on a foundation of integrity, respect, and a passion for excellence, and we are committed to making a positive impact in the communities we serve.

Job Overview

We are seeking a highly motivated and customer-focused Part Time Customer Service Associate to join our team at blithequark in Bridgeton, MO. As a key member of our outlet operations, you will be responsible for delivering exceptional customer service, providing support to our customers, and ensuring a seamless shopping experience. If you are passionate about building strong relationships, working in a fast-paced environment, and contributing to a dynamic team, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Provides SMART customer service at all times, seeking out customers to understand their needs and assisting in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to blithequark programs
• Writes customer contracts and invoices for equipment rental, and cross-functionally trains in other areas of the outlet to help deliver the best customer service
• Generates leads for Project Specialist Exterior (PSE) programs by actively engaging customers in their project needs, and uses store systems to prioritize loads, print pricing labels, and to look up items or item numbers for price and inventory information
• Down stocks merchandise by looking for empty areas on shelves and replenishing supplies, and prepares merchandise in department of responsibility based on customer requirements/specifications
• Monitors merchandise entering and leaving the store entrances and exits, and assists customers or associates who trigger the alarm, detecting common signs of shoplifting, theft, and other security risks
• Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas, and maintains a safe and secure work environment

Essential Qualifications

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management. You should be highly motivated, flexible, and able to work in a fast-paced environment, with a strong focus on delivering exceptional customer service. Additionally, you will need to be able to lift up to 25 pounds, stand for long periods, and move freely throughout the store.

Preferred Qualifications

While not essential, previous experience in customer service, retail, or a related field would be highly beneficial. You should also be familiar with store systems, including cash registers, inventory management, and customer relationship management software. A high school diploma or equivalent is required, and a degree in a related field would be an asset.

Skills and Competencies

• Excellent communication and interpersonal skills
• Strong customer service skills, with a focus on building strong relationships and delivering exceptional service
• Ability to work in a fast-paced environment, with a high level of flexibility and adaptability
• Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions
• Ability to lift up to 25 pounds, stand for long periods, and move freely throughout the store
• Familiarity with store systems, including cash registers, inventory management, and customer relationship management software

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees, providing opportunities for career advancement, training, and education. As a Customer Service Associate, you will have access to a range of training programs, including customer service, sales, and product knowledge, as well as opportunities to cross-train in other areas of the outlet. We also offer a competitive compensation package, including benefits, bonuses, and incentives, to recognize and reward your hard work and dedication.

Work Environment and Company Culture

Our work environment is dynamic, fast-paced, and supportive, with a strong focus on teamwork, collaboration, and open communication. We believe in fostering a culture of respect, inclusivity, and diversity, where everyone feels valued, supported, and empowered to contribute their best. As a member of our team, you will be part of a vibrant and engaged community, with opportunities to participate in company-sponsored events, volunteer programs, and social activities.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a hourly rate, benefits, bonuses, and incentives, to recognize and reward your hard work and dedication. Our benefits package includes medical, dental, and vision coverage, as well as a 401(k) retirement plan, paid time off, and holidays. We also offer a range of perks, including discounts on products and services, free parking, and access to our on-site fitness center.

Conclusion

If you are a motivated, customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity to join our team at blithequark. As a Customer Service Associate, you will be part of a dynamic and supportive team, with opportunities for career growth, learning, and development. Apply today to take the first step in an exciting and rewarding career with blithequark!