Customer Service Support (Remote)

Luxoft Technologies partners with fast-growing companies to deliver operational excellence through a modern outsourcing platform. As a Customer Service Agent , you'll be part of a high-performing remote team, providing support on behalf of our clients—beginning with one and potentially expanding into industries such as logistics, healthcare, software, and more. . . Key Responsibilities:. Manage customer support tasks, with a primary focus on outbound phone calls (e.g., verifying insurance benefits). Respond to inquiries via email and messaging platforms , based on client needs. Participate in paid training to ensure a smooth onboarding experience. Work under the guidance of a supervisor or coach , following structured schedules (typically in U.S. Eastern or Pacific time zones). Monitor performance using both quantitative metrics (e.g., handle time) and qualitative standards (e.g., clarity and professionalism) . . Qualifications:. Previous experience in customer service roles. Must be a U.S. resident. Strong, clear, and personable telephone communication skills. Availability to work during U.S. business hours. Benefits:. Paid Time Off (PTO). Healthcare coverage. Opportunities for performance-based advancement. This is a great opportunity for individuals seeking a remote role with growth potential in a fast-paced, mission-driven company. Experience: Required Languages: Hindi – Advanced. Spanish – Advanced Employment: Part-time Schedule: Monday - Friday Salary: $30 – $35 hourly Benefits: Base on how Fast You Learn and How Devoted You Are Starting time: Immediate start! About Lusoft DCX: We are raising the next generation to become responsible citizens, emotionally strong, healthy, and able to pursue life in fulfilling ways. We seek to encourage personal.. Apply tot his job Apply To this Job