Account Manager Retail SMB
About the position
Responsibilities
• Introduce small and medium business customers to the latest high tech 5G products and services that solve their unique business needs.
• Interact with small and medium business customers in the retail store, digitally, and through outbound prospecting.
• Demonstrate the value of products and services by introducing end to end technology solutions to energize businesses.
• Generate new business through prospecting, networking and working leads and referrals.
• Drive small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.
• Grow customer base by acquiring and retaining accounts in the small business segment.
• Utilize solutions-based selling techniques to solve business problems for customers.
• Conduct outbound sales prospecting and customer visits.
• Service the needs of the existing customer base.
• Use sales enablement systems and tools to track, forecast, manage pipeline and book of business.
Requirements
• Bachelor's degree or four or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Experience in sales, marketing or customer service.
• Valid driver's license.
• Willingness to travel.
Nice-to-haves
• A degree - Associates or Bachelor's Degree or related certifications/college courses.
• Outside sales experience including outbound prospecting.
• Wireless sales experience exceeding quota.
• Experience influencing a team to drive sales results.
• Capability to drive positive results in a team environment.
• People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.
Benefits
• Best in class medical, dental and vision.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions.
• $5,000 or more stock grant per year, part of Verizon's Stock Together award program.
• Sales recognition programs that have awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives.
• Five weeks of paid time off (vacation, holidays, and personal days).
• 8 weeks of paid parental leave for eligible new parents.
• Up to $8k per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.
• Additional perks to ensure V-teamers and their loved ones are supported holistically.
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