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**International WebChat Outbound Sales Representative – Late Night/Early Morning Shift at blithequark**

Remote, USA Full-time Posted 2025-11-03
Are you a sales enthusiast with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, goal-driven environment where no two days are ever the same? If so, we invite you to join our dynamic team at blithequark as an International WebChat Outbound Sales Representative. In this role, you will be responsible for promoting our world-class cruise products to direct consumers, building lasting relationships, and driving revenue growth. **About blithequark** blithequark is a leading provider of exceptional travel experiences, offering a wide range of cruise options to destinations around the world. Our commitment to delivering unparalleled customer service, combined with our passion for innovation and excellence, has earned us a reputation as a trusted partner in the travel industry. As a member of our team, you will be part of a vibrant community that values collaboration, creativity, and continuous learning. **Key Responsibilities** As an International WebChat Outbound Sales Representative, you will be responsible for: * Initiating calls, acting on leads, and/or prospects to identify travel needs and present/explain blithequark's cruise products and make travel recommendations * Establishing and maintaining quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary * Building and maintaining effective relationships with new and existing consumers, maintaining consumer prospect lists/contact database in order to identify client travel trends * Proactively and consistently seeking opportunities to promote and sell blithequark's cruise products based on client travel history * Acquiring in-depth industry and company knowledge in order to articulate cruise product features, benefits, pricing, and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits, and other shipboard amenities * Attending and actively participating in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers * Participating in department-approved mass e-mail campaigns targeting specific guests' profiles * Performing other job-related functions as assigned **Essential Qualifications** To succeed in this role, you will need: * High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration, or related field preferred * Minimum one year of sales experience; 2 years sales experience preferred * Cruise sales experience a plus * Excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally * Strong working knowledge of blithequark's products, including the current fleet and ship itineraries * Ability to multi-task and work in a high-energy sales environment that is goal/quota driven * Adherence to strictly enforced dress code required **Preferred Qualifications** While not required, the following qualifications would be advantageous: * Fluency in any language other than English * Experience communicating with guests/clients via live chat * Familiarity with blithequark's products and services **Skills and Competencies** To excel in this role, you will need to possess: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment * Strong organizational and time management skills * Ability to meet and exceed sales targets and revenue goals * Strong knowledge of cruise industry products and services * Ability to work independently and as part of a team **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their careers. As an International WebChat Outbound Sales Representative, you will have access to: * Ongoing training and development programs to enhance your sales skills and knowledge of blithequark's products and services * Opportunities for career advancement and professional growth within the company * A dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture** As a remote employee, you will be working from the comfort of your own home or office, with the flexibility to manage your schedule and work environment. However, you will be required to be available to work a variety of shifts, including late night and early morning hours, as well as weekends. Our company culture values: * Collaboration and teamwork * Innovation and creativity * Continuous learning and development * Customer satisfaction and loyalty * Employee well-being and work-life balance **Compensation, Perks, and Benefits** As an International WebChat Outbound Sales Representative, you will be eligible for: * Competitive salary range of $24,960 plus commission pay * Opportunities to earn a bonus through our Sales Incentive Plan * Comprehensive benefits package, including 401(k), dental insurance, health insurance, paid time off, and tuition reimbursement * Flexible scheduling and remote work options * Ongoing training and development opportunities * A dynamic and supportive work environment that encourages collaboration and innovation **How to Apply** If you are a motivated and results-driven sales professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Application Questions** To help us get to know you better, please answer the following questions: 1. Have you ever worked for Norwegian Cruise Line, Oceania Cruises, or Regent Seven Seas Cruises? 2. Please elaborate on your experience communicating with guests/clients via live chat. 3. Please note this is an outbound sales position that requires communication via chat and phone. Is this something that aligns with what you're looking for? 4. Are you fluent in any language other than English? If so, which one? 5. Please note this is a late night/early morning shift. 1-2 Weekend days will be assigned. You will be given one of the following 5 day/9 hour schedules: * M-Th & Sunday: 4am-1pm EST * M & Wed-Saturday: 5am-2pm EST * M-Wed, Fri, Sun: 6am-3pm EST * M, Tue, Thur, Sat & Sun (split shift): 6am-10am & 5pm-9pm * M, Wed, Fri, Sat & Sun (split shift): 8am-12pm & 7pm-11pm * Are you open to ANY possible hours above? 6. Please note this is a Remote position but we are hiring only in East Coast states. Where are you currently located? 7. This is a salary + commission paid position. Earnings average $55-60k annually. Does this work for you? We look forward to hearing from you! Apply for this job    

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