Account Manager, Clinical Laboratory/Transfusion Medicine
Job Description:
• Drive sales with current customers for all CL and TM products, instrumentation, and services within assigned territory or named accounts
• Meet equipment revenue targets and grow assay and reagent utilization
• Maximize customer retention by ensuring satisfaction, executing touchpoint/call plans, territory management, single point of contact for problem resolutions, and anticipating competitive threats
• Develop and execute strategic territory and account plans to prioritize, retain, and expand accounts
• Partner with sales partners to drive instrument and assay retention opportunities
• Develop and execute customer touchpoint/call plans; manage opportunities within and outside buying/sales cycle; leverage strategic selling framework to close opportunities
• Provide prompt and accurate sales forecasts, activity, account updates, and reports via CRM
• Manage sales pipeline from lead acquisition to contract signing
• Represent QuidelOrtho at trade shows and professional meetings
• Coordinate with Field Service, Project Management, Technical Specialists, Distribution Partners, Marketing & Commercial Enablement, and QuidelOrtho Management to ensure customer satisfaction and account strategy
Requirements:
• Bachelor's Degree
• Minimum of 3 years of sales experience in the Healthcare industry required with knowledge of B2B sales and/or capital equipment
• Sales and/or technical experience in the medical device/life science/diagnostic market required
• Strong strategic marketing, consultation and data analysis skills
• Strong strategic thinking skills and ability to translate strategies into tactical plans
• Ability to deliver results while working independently in a fast-paced team environment
• Commercial & Business acumen
• Proficient at uncovering key business issues and providing actionable recommendations
• Entry-level people management and people development skills
• Manages complex sales cycle internally and externally
• Ability to analyze financial data and generate logical strategies and plans
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint)
• Strong presentation and negotiation skills
• Proficiency in selling with digital assets
• Solid communication skills – written and verbal
• Ability to uphold and support individual and company values
• High degree of ethics and professionalism
• Ability to handle confidential information
• Ability to work under general supervision following established procedures
• Travel: Up to 70% domestic overnight travel
Benefits:
• medical
• dental
• vision
• life
• disability insurance
• 401(k) plan
• employee assistance program
• Employee Stock Purchase Plan
• paid time off (including sick time)
• paid Holidays
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