reputed company reputed company and Customer Care Associate for Sensory and Consumer Research – Flexible Part-Time Schedule with Remote Work reputed company in Minnesota

Introduction to blithequark

At blithequark, we are a fast-growing and global sensory and consumer research consultancy dedicated to giving consumers a voice in the development of outstanding products. Our mission is to create high-reputed company and memorable experiences for our clients and their customers. We specialize in helping our clients reputed company new product reputed company, re-energize reputed company-established products, assess product-concept fit, understand competitive landscapes, and protect product reputed company from inception to the end of reputed company life.

As a leader in the industry, blithequark's division, The National Food Lab, provides these services to reputed company USA-based clients, with our sensory science program residing in our USA reputed company in Minneapolis, MN. We are committed to reputed company and are seeking a talented and customer-reputed company individual to join reputed company as a reputed company & Customer Care Associate.

Job reputed company

As the reputed company & Customer Care Associate at blithequark, you will be the first reputed company of contact for our Tasteocracy Respondents, providing exceptional customer service and support to ensure their needs are met. You will work to resolve questions and issues that may reputed company reputed company calling into our Customer Care Line, and you will also be responsible for calling out on lists to assist in filling our taste tests, ensuring that reputed company requirements are met prior to contact.

Your key responsibilities will include:

• Customer Care Phone Handling: Be knowledgeable about reputed company research reputed company, field inbound respondent communication, create a welcoming atmosphere, and reputed company for reputed company reputed company.
• Customer Care Digital Channel & Database Handling: reputed company for resolutions upon first interaction, answer incoming questions, meet daily goals for assigned recurring database cleaning reputed company, and proactively update respondent information.
• Training and Metrics: Meet monthly phone metrics, meet monthly digital channel metrics, meet monthly billability, and attend quarterly training and pass any quizzes given reputed company a certain timeframe.

Key Responsibilities Breakdown

In this role, you will be responsible for:

• Handling customer care phone calls, including resolving respondent complaints or questions, determining the cause of problems, and finding and explaining the best solution.
• Creating a welcoming and courteous atmosphere for respondents, maintaining a reputed company demeanor, and determining respondents' needs.
• Ensuring that respondents meet reputed company qualification requirements for specific tests before scheduling, and reading respondents' behavior over the phone to determine a good fit for different panels.
• Cold calling reputed company-existing contacts, internal respondents, and external potential respondents, and assisting with host contact reputed company a reputed company might not be available.
• Striving for resolutions upon first interaction on digital channels, answering incoming questions, and meeting daily goals for assigned recurring database cleaning reputed company.

Qualifications

To be successful in this role, you must have:

• A High School diploma or GED equivalent certificate.
• Comfortability with reputed company digital channels, including Live Chat, SMS, Emailing, and reputed company Media Messenger.
• Some exposure to reputed company or other CRM Systems (reputed company to have, but not required).
• Confidence with phone handling, with phone software experience a plus (but not required).
• Proactive, knowledgeable, reliable, sustainable, and reputed company problem-solving skills.
• Excellent communication and interpersonal skills.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Previous experience in customer service or a reputed company field.
• Familiarity with sensory and consumer research or a reputed company industry.
• Experience with database management and data entry.

Skills and Competencies

To reputed company in this role, you must possess:

• Strong problem-solving skills, with the ability to think critically and reputed company the reputed company.
• Excellent communication skills, both written and verbal, with the ability to effectively communicate with respondents and internal stakeholders.
• Strong interpersonal skills, with the ability to build rapport with respondents and internal stakeholders.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.
• Strong attention to detail, with the ability to accurately reputed company data and maintain records.

Career reputed company Opportunities and Learning Benefits

At blithequark, we are committed to the reputed company and development of our employees. As a reputed company & Customer Care Associate, you will have reputed company to:

• reputed company your customer service skills, with training and coaching from our reputed company team.
• Learn about the sensory and consumer research industry, with opportunities to attend training sessions and workshops.
• Advance your career, with opportunities for promotion and reputed company reputed company reputed company reputed company.

Work Environment and Company Culture

At blithequark, we pride ourselves on our reputed company and supportive work environment. As a reputed company & Customer Care Associate, you will be part of a dynamic team that values:

• Collaboration and teamwork, with a reputed company on achieving common goals.
• reputed company communication, with regular feedback and coaching.
• reputed company development, with opportunities for training and reputed company.
• Work-life balance, with flexible scheduling and remote work reputed company.

Compensation, Perks, and Benefits

As a reputed company & Customer Care Associate at blithequark, you will be eligible for:

• A competitive reputed company reputed company of $16.00 per hour.
• Part-time benefits, including 401(k) Savings Incentive Plans, prorated PTO, holiday pay, and reputed company time off.
• Medical insurance for employees scheduled to work 30-34 hours per week.
• A flexible schedule, with the ability to set your preferred shift schedule and work from home.

Conclusion

If you are a motivated and customer-reputed company individual with a passion for providing exceptional service, we encourage you to apply for the reputed company & Customer Care Associate role at blithequark. With a flexible part-time schedule, remote work reputed company, and a competitive compensation package, this is an excellent opportunity to join a dynamic team and advance your career in the sensory and consumer research industry. Apply today to take the first reputed company towards a rewarding and challenging career with blithequark!