**Experienced Customer Support Specialist – Onsite Customer Service Representative for blithequark in Allen, TX**

Are you passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of consumers and businesses? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join blithequark's Customer Support team as a Customer Support Specialist – Onsite Customer Service Representative in Allen, TX. **About blithequark** blithequark is a global data and technology company that powers opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. With a team of 22,500 people across 32 countries, we operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. **Our Culture** At blithequark, we celebrate our people's uniqueness and take our people agenda very seriously. We focus on what matters: Diversity, Equity, and Inclusion (DEI), work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering, and more. Our people-first approach has earned us numerous awards, including Great Place to Work in 24 countries, FORTUNE Best Companies to work, and Glassdoor Best Places to Work (globally 4.4 Stars). We're proud to be an Equal Opportunity and Affirmative Action employer, and we welcome applications from diverse candidates. **Job Summary** As a Customer Support Specialist – Onsite Customer Service Representative, you will be the face of blithequark, providing top-notch customer service and technical support assistance to our ever-growing population of customers. You will work in our office in Allen, TX, and be responsible for taking inbound calls, assisting with credit-related memberships, services, and product offerings, and advocating for solutions to help consumers improve their creditworthiness. **Key Responsibilities** * Take inbound calls to assist with credit-related memberships, services, and product offerings * Advocate for solutions to help consumers improve their creditworthiness * Help consumers understand credit bureau processes and educate them on appropriate steps to request corrections * Receive customer requests for assistance, identify support needed, and either help or forward requests to the appropriate functional area * Handle escalated customer issues **Qualifications** * High School Diploma or GED * At least one year of customer service experience * Experience interpreting and responding to customer requests and putting yourself in the mind of the customer * Comfortable using a computer to perform operations * Ability to pass a criminal background check, employment verification, education verification, credit check, and a drug screen * US resident living within 45-60 minutes of our Allen, TX office **Requirements** * High School Diploma or GED * At least one year of customer service experience * Comfortable using a computer to perform operations * Ability to pass a criminal background check, employment verification, education verification, credit check, and a drug screen * Must be a US resident living within 45-60 minutes of our Allen, TX office **Benefits and Perks** * Eligible for a $1,500 performance bonus, paid out after completing 90 and 180 days of employment * Core benefits including full medical, dental, vision, and matching 401K * Flexible time off including volunteer time off, vacation, sick, and 12-paid holidays * Opportunity to work with a diverse and dynamic team * Professional development and growth opportunities * Recognition and reward programs **Why Join blithequark?** * Be part of a global company that makes a meaningful impact in the lives of consumers and businesses * Work with a diverse and dynamic team that values innovation, collaboration, and work/life balance * Enjoy a comprehensive benefits package and flexible time off * Develop your skills and career through professional development and growth opportunities * Be recognized and rewarded for your contributions to the company **How to Apply** If you're passionate about delivering exceptional customer experiences and making a meaningful impact in the lives of consumers and businesses, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an Equal Opportunity and Affirmative Action employer. We welcome applications from diverse candidates and are committed to creating an inclusive and diverse workplace. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. All your information will be kept confidential according to EEO guidelines. Apply for this job