**Experienced Customer Service Representative – Luxury Used Car Destination**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join the dynamic team at blithequark, Lodi's premier luxury used car destination, as a Customer Service Representative. In this role, you'll be the face and voice of our dealership, making magic happen for our discerning clients and helping them find their dream cars. **About blithequark** At blithequark, we're more than just a luxury used car dealership – we're a community of car enthusiasts who share a passion for delivering exceptional customer experiences. Our state-of-the-art facility is home to an impressive selection of pre-owned vehicles from top manufacturers, including Maserati and McLaren. We're committed to providing our customers with a seamless and enjoyable buying experience, and we're looking for talented individuals like you to help us achieve this goal. **Key Responsibilities** As a Customer Service Representative at blithequark, you'll be responsible for: * Greeting customers with a smile and a warm welcome, setting the tone for a positive and enjoyable experience * Answering questions about our stunning selection of luxury vehicles, providing expert knowledge and guidance to help customers make informed decisions * Transforming phone calls into smooth journeys, leaving customers feeling like they've just cruised down a victory lap in their dream car * Handling even the bumpiest inquiries with grace and a can-do attitude, ensuring that every customer leaves our dealership feeling satisfied and valued * Collaborating with colleagues to achieve sales and customer satisfaction goals, while maintaining a positive and supportive work environment **Bonus Points** If you have a passion for luxury cars and a knack for multitasking, you'll thrive in this role. Bonus points if you: * Know your Maseratis from your McLarens and can speak confidently about their features and benefits * Can juggle multiple tasks like a circus pro, prioritizing and managing your time effectively to meet deadlines and exceed customer expectations **Perks and Benefits** As a valued member of our team, you'll enjoy a range of perks and benefits, including: * Competitive salary starting at $17 per hour, with the potential to zoom up to $20 * Bonus Pay for meeting and exceeding sales and customer satisfaction targets * Employee Discount on our stunning selection of luxury vehicles * A positive, fun-loving work environment where every day feels like a victory lap * The satisfaction of turning car dreams into reality and making people happy (and maybe scoring some referral bonuses!) **Essential Qualifications** To succeed in this role, you'll need: * 1-2 years of experience in a customer-facing role, preferably in the automotive industry * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike * Strong problem-solving and conflict resolution skills, with the ability to think on your feet and adapt to changing situations * Proficiency in Microsoft Office and other software applications, with the ability to learn and adapt to new systems and technologies * A valid driver's license and a clean driving record **Preferred Qualifications** While not essential, the following qualifications would be a bonus: * Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines * Knowledge of luxury vehicles and their features and benefits * Certification in customer service or a related field * Fluency in multiple languages, with the ability to communicate effectively with customers from diverse backgrounds **Skills and Competencies** To succeed in this role, you'll need to possess a range of skills and competencies, including: * Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike * Strong problem-solving and conflict resolution skills, with the ability to think on your feet and adapt to changing situations * Proficiency in Microsoft Office and other software applications, with the ability to learn and adapt to new systems and technologies * A positive and can-do attitude, with a passion for delivering exceptional customer experiences * Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks and deadlines **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative, you'll have access to a range of training and development opportunities, including: * Ongoing training and coaching to help you develop your skills and knowledge * Opportunities for career advancement and professional growth * A supportive and collaborative work environment where you can learn from and share with colleagues * A range of benefits and perks, including employee discounts and bonus pay **Work Environment and Company Culture** At blithequark, we're proud of our positive and fun-loving work environment, where every day feels like a victory lap. Our dealership is a dynamic and fast-paced place to work, with a range of opportunities for growth and development. We're committed to providing our employees with a supportive and collaborative work environment, where you can learn from and share with colleagues. **Compensation, Perks, and Benefits** As a valued member of our team, you'll enjoy a range of perks and benefits, including: * Competitive salary starting at $17 per hour, with the potential to zoom up to $20 * Bonus Pay for meeting and exceeding sales and customer satisfaction targets * Employee Discount on our stunning selection of luxury vehicles * A positive, fun-loving work environment where every day feels like a victory lap * The satisfaction of turning car dreams into reality and making people happy (and maybe scoring some referral bonuses!) **Conclusion** If you're a people person with a passion for delivering exceptional customer experiences, we invite you to join the dynamic team at blithequark as a Customer Service Representative. In this role, you'll be the face and voice of our dealership, making magic happen for our discerning clients and helping them find their dream cars. Apply today and take the first step towards a rewarding and challenging career with blithequark! Apply for this job