**Experienced Customer Service Representative - Work From Home Opportunity with blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we invite you to join blithequark, a pioneering 100% union label supplemental benefits company, as an Experienced Customer Service Representative - Work From Home. **About blithequark** blithequark is a trailblazing organization that has been providing supplemental and permanent benefits to hard-working families for over 60 years. With a client base of over 40,000 unions and associations internationally, we've established ourselves as a trusted partner in the industry. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a leader in our field. **Job Summary** As an Experienced Customer Service Representative - Work From Home, you will be responsible for providing exceptional customer service to our valued clients, while working from the comfort of your own home. Your primary duties will include: * Inbound and outbound calling to engage with clients and resolve their queries * Setting appointments and performing presentations to members of unions that request our benefits * Basic computer knowledge to navigate our systems and complete necessary paperwork * Quality control to ensure that our services meet the highest standards * Leadership development to enhance your skills and advance your career **Key Responsibilities** * Respond to customer inquiries via phone, email, or chat in a timely and professional manner * Resolve customer complaints and issues in a fair and efficient manner * Set appointments and schedule presentations with clients * Develop and maintain relationships with clients to ensure their satisfaction and loyalty * Complete necessary paperwork and documentation accurately and efficiently * Participate in quality control initiatives to ensure that our services meet the highest standards * Collaborate with colleagues to achieve team goals and objectives * Stay up-to-date with industry trends and developments to enhance your knowledge and skills **Qualifications** To succeed in this role, you will need to possess: * Good verbal communication skills to effectively engage with clients * Excellent customer relation and communication skills to build strong relationships * An upbeat and positive attitude with great energy to drive results * The ability to interact effectively with people and groups at all levels * Strong customer service and/or sales experience, preferably in a similar industry * The ability to maintain good customer relations and resolve conflicts effectively * Strong team player skills to collaborate with colleagues and achieve team goals * Legally authorized to work in the US/Canada **Benefits** As a valued member of our team, you can expect: * Full benefits package, including medical, dental, and vision coverage * 100% remote work arrangement, allowing you to work from the comfort of your own home * Flexible work schedule with the option to work from home * Weekly pay and performance-based monthly bonuses to recognize your achievements * The chance to earn a free trip for you and a guest to exciting locations, such as the Bahamas, Cancun, and Las Vegas, for our yearly company convention **Interview Process** Interviews will be held via Zoom due to COVID-19 restrictions. We are committed to ensuring that our hiring process is fair, efficient, and accessible to all candidates. **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Powered by JazzHR** This job posting is powered by JazzHR, a leading recruitment platform that helps organizations find and hire top talent. Apply for this job