Experienced Entry-Level Customer Service Representative – Remote Work Opportunity with blithequark

Introduction to blithequark

At blithequark, we pride ourselves on being the only 100% union label supplemental benefits company in the world, serving over 40,000 unions and associations internationally. With a rich history spanning over 60 years, we specialize in providing both supplemental and permanent benefits to hard-working families. Our mission is built on a foundation of exceptional customer service, and we're now seeking an enthusiastic and skilled Entry-Level Customer Service Representative to join our team in a remote work capacity.

Job Overview

As an Entry-Level Customer Service Representative at blithequark, you will play a vital role in delivering top-notch service to our clients, responding to inquiries, and providing support via inbound and outbound calls. Your daily activities will include setting appointments, performing presentations to union members, and completing necessary paperwork. You will also be involved in quality control and leadership development, ensuring that our high standards of customer satisfaction are consistently met.

Key Responsibilities:

• Respond to inbound customer inquiries and resolve issues in a professional and courteous manner
• Make outbound calls to union members to discuss benefits and set appointments
• Conduct presentations to union members, highlighting the value of our supplemental benefits
• Maintain accurate records and complete necessary paperwork in a timely fashion
• Participate in quality control initiatives to ensure exceptional customer service standards
• Engage in leadership development opportunities to enhance skills and knowledge
• Collaborate with colleagues to achieve team goals and objectives

Qualifications and Skills

To succeed in this role, you will need to possess excellent verbal communication skills, a positive attitude, and a strong ability to interact effectively with people at all levels. Previous customer service or sales experience is preferred, but not essential, as we provide comprehensive training to ensure your success.

Essential Qualifications:

• Good verbal communication skills
• Excellent customer relation and communication skills
• Upbeat and positive attitude with great energy
• Ability to interact effectively with people and groups
• Legally authorized to work in the US/Canada

Preferred Qualifications:

• Customer Service and/or Customer Sales experience
• Basic computer knowledge and proficiency in Microsoft Office
• Experience working in a remote or virtual team environment
• Strong organizational and time management skills

Career Growth and Development

At blithequark, we're committed to the growth and development of our employees. As an Entry-Level Customer Service Representative, you will have access to comprehensive training programs, leadership development opportunities, and a clear path for career advancement. We encourage our employees to take ownership of their careers, and we provide the support and resources needed to achieve their goals.

Work Environment and Company Culture

Our company culture is built on a foundation of respect, empathy, and open communication. We believe in fostering a positive and inclusive work environment that encourages collaboration, creativity, and innovation. As a remote worker, you will be part of a virtual team that values flexibility, work-life balance, and exceptional customer service.

Compensation and Benefits

We offer a competitive compensation package, including full benefits, weekly pay, and performance-based monthly bonuses. You will also have the opportunity to earn a free trip for you and a guest to exciting locations such as the Bahamas, Cancun, or Las Vegas for our yearly company convention. Our benefits include:

Benefits:

• Full Benefits
• 100% remote work
• Flexible work schedule with option to work from home
• Weekly pay and performance-based monthly bonuses
• Chance to earn a free trip for you and a guest to exciting locations

How to Apply

If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, outlining your experience and qualifications. We look forward to hearing from you and exploring how you can contribute to the success of blithequark.

Conclusion

Joining blithequark as an Entry-Level Customer Service Representative offers a unique opportunity to develop your skills, advance your career, and make a meaningful impact on the lives of our clients. With our commitment to exceptional customer service, comprehensive training, and a positive work environment, we're confident that you will thrive in this role. Apply now and take the first step towards an exciting and rewarding career with blithequark.