Experienced Customer Services Clerk – Golf Course Operations and Retail Sales at blithequark

Introduction to blithequark

At blithequark, we pride ourselves on providing exceptional services and experiences to our community. As a leader in recreation and leisure activities, we are committed to fostering an environment that promotes fun, camaraderie, and personal growth. Our team is dedicated to delivering outstanding customer service, ensuring that every interaction with our patrons is positive and memorable. We are now seeking an experienced and skilled Customer Services Clerk to join our dynamic team at the Joint Base Charleston Wrenwoods Golf Course in Charleston, SC.

About the Position

This Non-appropriated Fund (NAF) position is an exciting opportunity for a highly motivated and customer-focused individual to work in a fast-paced golf course environment. As a Customer Services Clerk, you will be responsible for providing exceptional service to our patrons, handling retail sales, and performing various administrative tasks. Your primary duties will include operating the cash register, processing transactions, and maintaining a high level of customer satisfaction. You will also be required to work occasionally at the Redbank Golf course located on the Naval Weapons Station, with a schedule determined by the needs of the facility.

Key Responsibilities

• Serve as a pro-shop clerk/cashier, selling a variety of merchandise such as clothing, footwear, golf clubs, golf accessories, sporting goods, and other miscellaneous items
• Operate cash register, ring up sales, receive money, make change, process credit card sales, or charge to member's account
• Process advanced and daily green fees, rental services, storage fees, and special orders
• Validate advanced green fee cards and explain the use of various products to patrons
• Answer questions concerning various aspects of products and services, and assist patrons in fitting wearing apparel
• Log tee times, answer telephone calls, and display merchandise in a clean and orderly fashion
• Assist in pricing merchandise and conducting inventory
• Perform other related duties as assigned

Essential Qualifications

To be successful in this role, you must have responsible clerical, office cash handling, or retail sales work experience that demonstrates your ability to perform satisfactorily at the grade level of the position. You must also possess knowledge of proper cash handling procedures, the ability to resolve common arithmetic problems, and the ability to operate a cash register. Additionally, you must be able to read, speak, and write English, and have skill in dealing with the public.

Preferred Qualifications

• Previous experience working in a golf course or retail environment
• Knowledge of golf products and services
• Experience with cash handling and point-of-sale systems
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and multitask

Skills and Competencies

To excel in this role, you must possess excellent communication and customer service skills, with the ability to work effectively with patrons, colleagues, and management. You must also be able to work in a fast-paced environment, multitask, and maintain a high level of attention to detail. Additionally, you must be able to lift up to 25 pounds, stand for long periods, and work in a variety of weather conditions.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a Customer Services Clerk, you will have the opportunity to develop your skills and knowledge in customer service, retail sales, and golf course operations. You will also have access to training and development programs, including on-the-job training, workshops, and conferences. With experience and dedication, you may have the opportunity to advance to supervisory or management positions within the organization.

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive work environment. Our team is dedicated to providing exceptional service to our patrons, and we strive to create a fun and inclusive atmosphere for all employees. We offer a competitive salary and benefits package, including paid time off, holidays, and access to our facilities and services. We are an equal opportunity employer, and we welcome applications from diverse candidates.

Compensation, Perks, and Benefits

The salary for this position is $15 per hour, with opportunities for advancement and professional growth. We offer a comprehensive benefits package, including paid time off, holidays, and access to our facilities and services. You will also have the opportunity to participate in our employee recognition and reward programs, and to develop your skills and knowledge through our training and development programs.

Conclusion

If you are a motivated and customer-focused individual with a passion for golf and customer service, we encourage you to apply for this exciting opportunity. As a Customer Services Clerk at blithequark, you will have the chance to work in a dynamic and supportive environment, develop your skills and knowledge, and provide exceptional service to our patrons. Don't miss out on this opportunity to join our team and contribute to the success of our organization. Apply now to become a part of the blithequark team!

How to Apply

To apply for this position, please submit your application, including your resume and a cover letter, by the closing date of 07/22/2025. You can apply online through our website or by visiting our office in person. We look forward to receiving your application and discussing this opportunity further with you.