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Facilities Programs Associate

Remote, USA Full-time Posted 2025-11-08
Department:FacilitiesOur Company PromiseWe are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.Job Description:Job SummaryThis role processes Corporate Facilities invoices and may manage national contracts and performance of one of the Facilities Programs consisting of janitorial, pest control, bag scales, or utilities with oversight and assistance from a subject matter expertAdditional details:The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. ResponsibilitiesServe as the point of contact for internal Customers, and provide support and guidance as needed for correct coding within the Facilities' tracking programCoordinate one or more of the Facilities Programs Team invoicing and program processes, which may at times require oversight of maintenance connection tickets and spreadsheet documentation for ProgramsProcess and resolve payment issues with vendors and finance while maintaining a high regard for Hospitality and Customer ServiceCompare and analyze invoices for accuracy in the database per Internal Audit GuidelinesMonitor coding for budget accuracy and ensure timely payment of all invoices in reconciliation with the invoice processing programPartner with the Regional Managers and FP&A to ensure budget and invoice accuracyMaintain vendor contact listProvide support and guidance as needed to correct coding within the Facilities' tracking programResponsible for the completion of Maintenance Connection tickets and spreadsheet documentation for programsWork in multiple programs such as e-Builder, and MX. Connection, Tableau, and ConcurMay perform other duties as directed by Employee's LeaderKnowledge, Skills and AbilitiesKnowledge of administrative and clerical procedures and systems such as word processing, managing files, records and other office procedures and terminologyKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammarAbility to understand the implications of new information for both current and future problem-solving and decision-makingAbility to identify complex problems and review related information to develop and evaluate options and implement solutionsAbility to generate or use different sets of rules for combining or grouping things in different waysEducationRequired: High School Diploma or GEDExperienceEntry-level experience, developing skills and knowledge in General administrative experience in an office environmentLicensing/CertificationN/APhysical AbilitiesAbility to perform work duties from a limited space workstation/desk/office area for extended periodsAbility to communicate and interact with others in the English language to meet the demands of the jobAbility to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the jobOther QualificationsMust maintain a well-groomed appearance per Company appearance standards as described in established guidelinesMust be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986Must be at least 18 years of ageMust be able to comply with Company attendance standards as described in established guidelinesTravel may be required a few times a yearPay & Benefits:Competitive market salary from $48,500 per year to $53,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you'll love: https://careers.southwestair.com/benefits*Pay amount does not guarantee employment for any particular period of time.**401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits***ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the CompanySouthwest Airlines is an Equal Opportunity Employer.Please print/save this job description because it won't be available after you apply. Apply tot his job Apply To this Job

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