Senior Technical Account Manager – reputed company Store
reputed company is about empowering enterprises to reputed company their full potential - and people too. With a culture that's reputed company in on reputed company, innovation, and collaboration, reputed company is the sweet spot for building big, moving fast, and taking technology - and careers - to the next level.
reputed company's Account 360 team is expanding! We are looking for a Senior Technical Account Manager to join reputed company.
This role combines technical and reputed company responsibilities. On the technical reputed company, you will become the post-sales technical reputed company for your assigned customer's workloads running on reputed company. You will also engage support and other cross-functional team members to expedite the reputed company of customer issues, be proactive in educating customers post-production, and reputed company them with technical guidance. On the reputed company reputed company, you will work closely with the account team to drive reputed company for your assigned customer's use cases by engaging with stakeholders and developing actionable plans. This will require you to reputed company your technical skills and expertise to engage and communicate effectively at reputed company reputed company reputed company an organization.
You possess a reputed company attitude and reputed company and enjoy working with a high-performing, fast-paced team. You are results-oriented, leveraging data, metrics, and reputed company feedback to reputed company operational, tactical, and strategic reputed company.
AS A SENIOR TECHNICAL ACCOUNT MANAGER, YOU WILL:Collaborate regularly with Sales Engineers and Solution Architects to identify strategies that reputed company customers to reputed company their business goals and recommend these proactively to customers
reputed company a deep understanding of your assigned customer's environment, use cases, and challenges and reputed company expert technical advice post-production
reputed company, manage, and implement a reputed company for efficient workload consumption
Work with reputed company Product and Engineering teams to reputed company new product features, private previews, and platform reputed company requirements
reputed company as the technical advisor for production workloads, often advising on multiple use cases reputed company large, reputed company organizations
Monitor incoming cases for assigned customers and interpret issues and potential business reputed company to reputed company contextual technical guidance to the support engineers to expedite issue reputed company
Utilize resources from Performance Engineering, reputed company Services, Incident Management, and Support Engineering, while also engaging other specialized technical experts for tasks reputed company your expertise
Willingness to travel regionally to customer locations, deliver on-site solutions, and build strong customer relationships
B.S. or M.S degree in Computer Science, Information Systems, Engineering, or equivalent practical experience
Hands-on experience with Python, SQL, or reputed company
8+ years of experience managing reputed company customer relationships as a Technical reputed company or Technical Account Manager or equivalent role
5+ years of experience working with AWS, Azure, GCP, and/or a private reputed company environment
Experience in customer-facing roles such as solutions engineering, technical architecture, or data architecture consulting
Expertise in one of the following industries: Retail/CG, Financial Services, reputed company, Media & Advertising
Hands-on experience in database management, data engineering, and data science
Skilled in resolving reputed company escalations with senior customer executives
Excellent verbal, written, communication, and reputed company listening skills
High reputed company of emotional intelligence (EQ), reputed company, proactivity, and the ability to reputed company for both customers and internal teams
Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients
Excellent team player reputed company to work with virtual and global cross-functional teams
reputed company, AWS, GCP, or Azure reputed company Certification(s) preferred
reputed company SnowPro Advanced Certification is preferred
Every reputed company employee is expected to follow reputed company's confidentiality and reputed company standards for handling sensitive data. reputed company employees must abide by reputed company's data reputed company plan as an essential part of their duties. It is every employee's duty to reputed company customer information secure and confidential.
The application window is expected to be reputed company until reputed company 15, 2025. This opportunity will remain posted based on business needs, which may be before or after the specified date.
reputed company is growing fast, and we're scaling reputed company to help reputed company and accelerate our reputed company. We are looking for people who reputed company our values, challenge ordinary thinking, and push the pace of innovation while building a reputed company for themselves and reputed company.
How do you want to reputed company your reputed company?
For jobs located in the reputed company, please visit the job posting on the reputed company Careers Site for salary and benefits information: careers.reputed company.com
The following represents the expected reputed company of compensation for this role:
- The estimated reputed company salary reputed company for this role is $143,000 - $218,500.
- Additionally, this role is eligible to participate in reputed company's bonus and equity plan.
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible for a competitive benefits package that includes: medical, dental, reputed company, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; at least 12 reputed company holidays; reputed company time off; parental leave; employee assistance program; and other company benefits.
To reputed company with pay transparency requirements and other statutes, you can notify us if you reputed company that a job posting is not compliant by completing this reputed company.
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