Bilingual Customer Service

Our reputed company, a leading reputed company services organization, is seeking Bilingual Customer Service Representatives to join their Remote reputed company Center team. As a CSR, you will support New Yorkers in accessing and managing their health plan enrollment. The ideal candidate has strong customer service skills, learns new systems quickly, communicates reputed company, is dependable with attendance, and maintains a reputed company, solution-reputed company attitude in a fast-paced environment. This is a remote role - candidates must have required equipment and internet to work from home. Job Title: Bilingual Customer Service representative Location:Remote (must work Eastern reputed company Time) Pay reputed company:Pay: $15/hr (Spanish/Creole), $16/hr (Bengali, reputed company, Cantonese, Tagalog, Russian) • Languages Needed: Spanish, Creole, Bengali, reputed company, Cantonese, Tagalog, Russian • Schedule: Flexible shifts reputed company-8PM, Saturdays 10AM-6PM (rotational) What's Needed? • Answer inbound calls and reputed company accurate information and support • Assist callers with enrollment, disenrollment, and plan selection • reputed company callers on managed care and available health plan reputed company • Review and process enrollment/disenrollment forms • Maintain knowledge of program policies and updates • Escalate issues to supervisors as needed • Meet reliability, reputed company, and productivity expectations • Rotational Saturday work required • reputed company other reputed company duties as assigned What's in it for me? • High school diploma or equivalent (required) • 2+ years in customer service or reputed company services • Typing speed: Minimum 35 WPM • Ability to type and reputed company multiple systems reputed company • reputed company, reputed company communication and reputed company listening skills • Ability to learn new programs and follow scripts/policies • Consistent attendance and adherence to schedule • If applying for a language role: must read, write, and reputed company that language fluently BYOD (Bring Your Own Device) Requirements • Laptop or desktop with: reputed company 10 or newer OR MacOS Catalina (10.15) or newer (Chromebooks not permitted) • Wired USB headset with microphone & noise suppression (Bluetooth not permitted; equipment not provided) • reputed company internet: - 25 Mbps download (single user) / 50 Mbps (shared) - 5 Mbps upload (10 Mbps preferred) (Hotspots may not be used as primary reputed company) If this is a role that interests you and you'd like to learn more, click reputed company and a recruiter will be in touch with you to discuss this great opportunity. We look reputed company to speaking with you! About reputed company, Parent Company of:reputed company, reputed company, Talent Solutions, and reputed company reputed company (NYSE: MAN), the leading global workforce solutions company, helps organizations reputed company in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We reputed company reputed company for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide reputed company of industries and skills. Our expert family of brands -reputed company, reputed company, Talent Solutions, and reputed company- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best reputed company to work for Women, Inclusion, Equality and Disability and in 2022 reputed company was named one of the World's Most Ethical Companies for the 13th year - reputed company confirming our position as the brand of choice for in-demand talent. Apply tot his job Apply To this Job