**Entry Level Operations and Customer Service Coordinator, Property Solutions at blithequark**

Are you a highly motivated and organized individual with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join blithequark, a leading aerial imaging company, as an Entry Level Operations and Customer Service Coordinator, Property Solutions. In this dynamic role, you will play a pivotal part in orchestrating and executing operational activities, ensuring top-notch project management for multiple field projects concurrently. Your dedication will contribute significantly to achieving our operational objectives, leaving our customers thoroughly satisfied. **About blithequark** At blithequark, we're committed to revolutionizing how businesses leverage aerial insights for enhanced decision-making. With a global presence spanning across various industries, including solar, wind, insurance, construction, real estate, and critical infrastructure, we are proud to be the go-to choice for organizations seeking actionable, real-time intelligence. Our team is passionate about driving innovation through aerial intelligence, and we're excited to welcome like-minded individuals to join us on this exciting journey. **The Role** As an Operations Coordinator, you'll be responsible for collaborating within the Operations team to meticulously plan and execute missions, ensuring impeccable data quality and customer satisfaction. You'll liaise with customers and contractors to navigate logistical complexities, facilitating safe and efficient project execution. Your project management skills will be put to the test as you coordinate and assign pilots to ensure timely flight operations, upholding our commitment to excellence. You'll also demonstrate proficiency in drone capabilities and regulations, adhering to standard operating procedures. **Key Responsibilities** * Collaborate within the Operations team to meticulously plan and execute missions, ensuring impeccable data quality and customer satisfaction. * Liaise with customers and contractors to navigate logistical complexities, facilitating safe and efficient project execution. * Project-manage field operations for seamless data collection, promptly addressing any issues and maintaining proactive communication with customers. * Coordinate and assign pilots to ensure timely flight operations, upholding our commitment to excellence. * Demonstrate proficiency in drone capabilities and regulations, adhering to standard operating procedures. * Resolve real-time challenges to ensure the delivery of superior quality deliverables to our esteemed customers. * Offer ad-hoc support to both pilots and customers, addressing inquiries with professionalism and expertise. * Familiarize yourself with blithequark's software platforms, ensuring smooth project execution and troubleshooting as needed. * Collaborate closely with internal teams, including Account Management and QA, to optimize project execution and address any issues promptly. * Report directly to the Operations Manager, providing insights into trends and identifying areas for improvement. * Identify procedural gaps and recommend solutions to enhance operational efficiency. * Perform any other duties as assigned. **Requirements** * Preferred Bachelor's degree in a relevant field, such as business, logistics, or hospitality. * 1-2 years of work or internship experience in a dynamic environment, preferably in transactional work, logistics, customer service, or hospitality. * Strong planning, scheduling, and project management skills, with the ability to thrive independently and in team environments. * Exceptional organizational skills and adaptability to shifting priorities. * Proficient in remote work coordination and communication. * Keen interest in technology and the drone industry; prior drone experience or knowledge is advantageous. * Excellent written and verbal communication skills in English. * Outstanding customer service skills. * Proficiency in computer applications such as Office suite, Slack, Zoom, and Google. * Willingness to travel for short-term engagements. * Ability to sit or stand for extended periods. **Benefits** * Collaborate with a leading aerial imaging company with established relationships across diverse industries. * Comprehensive medical insurance coverage. * Dental and vision insurance benefits. * Flexible time-off policy. * Stock incentive program. * Remote work environment. * Opportunities for autonomy and career advancement. * Culturally diverse, equitable, and inclusive workplace where your voice is valued. **What We Offer** At blithequark, we're committed to providing a supportive and inclusive work environment that fosters growth and development. Our team is passionate about driving innovation through aerial intelligence, and we're excited to welcome like-minded individuals to join us on this exciting journey. As an Operations Coordinator, you'll have the opportunity to work with a talented team of professionals who are dedicated to delivering exceptional results. You'll also have access to comprehensive training and development programs, designed to help you grow and advance in your career. **How to Apply** If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we invite you to submit your application without delay. Please visit our website to learn more about this exciting opportunity and to apply online. We look forward to welcoming passionate individuals to our team who are eager to contribute to our mission of driving innovation through aerial intelligence. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer. We welcome applications from diverse candidates who share our passion for driving innovation through aerial intelligence. If you require alternative methods of application or screening, please reach out to us directly. Indeed is not responsible for the employer's application process. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you and welcoming you to our team. Apply for this job