**Experienced Full Stack Remote Sales/Customer Service Representative – NY Residents Only**
Are you a driven and proactive individual with a passion for delivering exceptional customer service and sales? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we invite you to join our team at blithequark as a Remote Sales/Customer Service Representative. As a key member of our dedicated team, you will play a vital role in helping families navigate their options and select the best supplemental benefits to safeguard their loved ones.
**About blithequark**
At blithequark, we believe in rewarding talent and fostering a collaborative and supportive environment that encourages creativity, teamwork, and entrepreneurial spirit. Our company is committed to providing a comprehensive paid training program, equipping you with the necessary skills for advancement within the organization. We pride ourselves on our flexible work framework, allowing you to work from home or utilize our office spaces, catering to your preferences.
**Job Overview**
We are seeking driven and proactive individuals to become part of our dedicated team as remote Customer Service/Sales Representatives. This role involves engaging with clients who have shown interest in securing supplemental benefits to safeguard their families beyond employer offerings. Your core duty will be to assist families in navigating their options, ensuring they select the plans that best suit their unique needs.
**Key Responsibilities**
* Initiate contact with individuals who have requested further information regarding our benefit offerings.
* Arrange and facilitate Zoom meetings to thoroughly review and clarify available benefits.
* Tailor new benefit plans and modify existing ones based on each client’s present requirements.
* Establish and nurture strong, trusting relationships with both new and existing clients.
* Perform benefit reviews and provide support for claims or adjustments for current clients.
* Deliver outstanding customer service, addressing members’ needs with diligence and care.
* Resolve any client inquiries or issues related to their benefits.
* Maintain accurate and up-to-date client documentation, executing necessary updates punctually.
**Required Skills**
* Exceptional communication and interpersonal abilities.
* Strong organizational skills.
* Self-motivated with an entrepreneurial mindset.
* Previous experience in customer service and sales is advantageous.
* Capability to foster and sustain trusting relationships with clients.
**Qualifications**
* A high school diploma or its equivalent is mandatory.
* Experience in customer service or sales roles is preferred.
* Proficient problem-solving skills and meticulous attention to detail.
* Ability to work independently and collaboratively within a team.
**Career Growth Opportunities**
Our company is committed to facilitating professional development through a comprehensive paid training program, equipping you with the necessary skills for advancement within the organization. With a focus on continuous learning and growth, you will have the opportunity to develop your skills and expertise, taking on new challenges and responsibilities as you progress in your career.
**Company Culture and Values**
We pride ourselves on fostering a collaborative and supportive environment, encouraging an entrepreneurial spirit that values creativity and teamwork within a flexible work framework. Our company culture is built on the following values:
* **Collaboration**: We believe in working together as a team to achieve our goals and support each other in our individual and collective success.
* **Innovation**: We encourage creativity and innovation, providing a platform for our team members to share their ideas and bring new solutions to the table.
* **Customer Focus**: We are committed to delivering exceptional customer service, ensuring that our clients receive the best possible experience and support.
* **Continuous Learning**: We believe in the importance of continuous learning and development, providing opportunities for our team members to grow and develop their skills and expertise.
**Compensation and Benefits**
* Competitive weekly pay with performance-based bonuses, with first-year earnings averaging between $65,000 to $68,500.
* Health Coverage: Medical (BlueCross BlueShield), Dental, Vision, and Hearing Insurance.
* Additional perks include company stock options.
* Flexible work schedule with the option to work from home or utilize our office spaces, catering to your preferences.
**Why Join blithequark?**
* **Opportunity for Growth**: We offer a comprehensive paid training program, equipping you with the necessary skills for advancement within the organization.
* **Collaborative Environment**: Our company culture is built on collaboration, innovation, customer focus, and continuous learning.
* **Competitive Compensation**: We offer competitive weekly pay with performance-based bonuses and a range of benefits, including health coverage and company stock options.
* **Flexible Work Schedule**: We provide a flexible work framework, allowing you to work from home or utilize our office spaces, catering to your preferences.
**How to Apply**
If you are a driven and proactive individual with a passion for delivering exceptional customer service and sales, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.
Apply now and take the first step towards a rewarding career with blithequark.
Apply for this job