**Experienced Full Stack Customer Acquisition Associate – Remote Sales and Customer Engagement**
Are you a sales professional with a passion for customer engagement and a knack for driving revenue growth? Do you thrive in fast-paced, dynamic environments where no two days are ever the same? If so, we invite you to join blithequark as an Associate, Customer Acquisition, where you'll play a critical role in helping our clients achieve their sales and revenue goals.
**About blithequark**
blithequark is a leading provider of innovative solutions and services that empower businesses to succeed in today's competitive landscape. With a commitment to excellence, innovation, and customer satisfaction, we've built a reputation as a trusted partner for businesses of all sizes. Our team of dedicated professionals is passionate about delivering exceptional results and making a meaningful impact on our clients' success.
**The Role**
As an Associate, Customer Acquisition, you'll be responsible for demonstrating the value and benefits of our clients' products or services to customers, with a primary focus on selling and/or renewing contracts. This role requires a unique blend of sales, customer engagement, and technical skills, as well as the ability to work effectively in a fast-paced, dynamic environment.
**Key Responsibilities:**
* Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up-sell opportunities
* Provide accurate weekly/monthly/quarterly sales forecast
* Mastery of product knowledge and technical understanding of services to assess client requirements
* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
* Manage external competitive pressures and handle objections to retain customers or win new customers
* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
* Work with your team and management to provide a professional experience during all interactions with customers and prospects
* Maintain the customer management system (CRM) to ensure all relevant data is captured
* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
**Essential Qualifications:**
* 2+ years of experience working in a customer service or sales capacity
* Prior success in achievement of personal and team sales quota/goals
* Experience in high-volume calling
* Experience learning new technology and data
* Problem-solving skills
* Excellent knowledge of MS Office programs
* Experience working with Salesforce.com or similar CRM
* Experience or willingness to work from home
**Preferred Qualifications:**
* Experience in a similar role within the industry
* Strong understanding of sales and customer engagement principles
* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment
* Strong analytical and problem-solving skills
* Experience with sales forecasting and pipeline management
**Skills and Competencies:**
* Strong sales and customer engagement skills
* Excellent communication and interpersonal skills
* Ability to work effectively in a team environment
* Strong analytical and problem-solving skills
* Experience with sales forecasting and pipeline management
* Strong technical skills, including proficiency in MS Office and CRM software
* Ability to learn new technology and data quickly
* Strong problem-solving skills and ability to handle objections
**Career Growth Opportunities and Learning Benefits:**
* Opportunities for career growth and advancement within the company
* Comprehensive training and development programs to help you succeed in your role
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance
* Opportunities to work on high-profile projects and initiatives
**Work Environment and Company Culture:**
* Remote work environment with flexible scheduling
* Collaborative and supportive work environment
* Recognition and rewards for outstanding performance
* Opportunities to work on high-profile projects and initiatives
* Comprehensive training and development programs to help you succeed in your role
**Compensation, Perks, and Benefits:**
* Competitive salary and bonus structure
* Comprehensive benefits package, including health, dental, and vision insurance
* 401(k) matching program
* Paid time off and holidays
* Flexible scheduling and remote work options
* Opportunities for professional development and growth
**How to Apply:**
If you're a motivated and results-driven sales professional with a passion for customer engagement, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We can't wait to hear from you!
**Equal Opportunity Employer:**
blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
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