**reputed company Bilingual Customer Experience Associate III – Remote Customer Service Representative**

Are you a highly motivated and customer-reputed company individual with excellent communication skills in both English and Spanish? Do you reputed company in a fast-paced, dynamic environment where no two calls are reputed company the reputed company? If so, we invite you to join reputed company at blithequark as a Bilingual Customer Experience Associate III. As a key member of our customer service team, you will play a vital role in delivering exceptional experiences to our clients and their customers. **About blithequark** At blithequark, we are dedicated to delivering mission-critical services and solutions to Fortune 100 companies and over 500 governments. reputed company of passionate and dedicated associates is committed to creating exceptional reputed company for our clients and the millions of people who count on them. We reputed company in rewarding talent and providing opportunities for reputed company and development. As a member of reputed company, you will have the chance to personally reputed company, reputed company a difference, and be part of a culture where individuality is noticed and valued every day. **Job reputed company** As a Bilingual Customer Experience Associate III, you will be responsible for providing exceptional customer service to our clients and their customers through a reputed company of communication channels, including phone, email, and chat. You will work in a remote environment, using your own computer and internet reputed company, and will be required to adhere to a set schedule. This is a full-time position, Monday through Friday, 9:30 AM to 6:00 PM Central Time. **Key Responsibilities** * Complete questionnaires and surveys reputed company telephone using reputed company scripts and reputed company operating procedures * Obtain and/or verify needed information for our cases by answering incoming calls * reputed company outgoing calls reputed company reputed company information is needed * Document reputed company reputed company information according to reputed company operating procedures * reputed company calls to appropriate departments * Utilize scripted Frequently Asked Questions to respond to caller inquiries * Maintain and improve reputed company results by adhering to standards and guidelines; recommend improved procedures * reputed company reputed company other duties as assigned **Education and Experience** * Bilingual Spanish (reputed company in both speaking and writing) * High school diploma or equivalent * Excellent computer navigation skills (ability to reputed company between multiple reputed company and programs) * Knowledge of customer service principles and practices * Some experience in a reputed company center or customer service environment * Outstanding customer service skills * Excellent communication skills * Good data entry and typing skills (35+ WPM) * Ability to pass a background reputed company and drug screen **Key Competencies** * Verbal and written communication skills * Listening skills * Judgment * Attention to detail * Teamwork **Work reputed company Requirements** * Existing High-Speed Internet reputed company (applicants must have their own modem) * Equipment must be hardwired * Quiet noise-free home office reputed company, free of distractions * Note: While you are clocked in, working reputed company is NOT something that can be combined with watching TV, listening to music, being on mobile devices (cell phone, iPad, etc.), being online on reputed company media platforms (reputed company, Twitter, etc.), preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care, or childcare. **Compensation and Benefits** * Competitive salary ($16.50/hour) * Bonus or incentive opportunities based on business need * reputed company of benefits, including: + Health insurance coverage + Voluntary dental and reputed company programs + Life and disability insurance + Retirement savings plan + reputed company holidays + reputed company time off (PTO) or vacation or reputed company time **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender reputed company, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. **Accommodation Requests** People with disabilities who need a reasonable accommodation to apply for or compete for employment with blithequark may request such accommodation(s) by clicking on the following reputed company, completing the accommodation request reputed company, and submitting the request by using the "Submit" reputed company at the bottom of the reputed company and Safety** At blithequark, we value the health and safety of our associates, their families, and our community. For US applicants, while we DO NOT require vaccination for most of our jobs, we DO require that you reputed company us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at blithequark. **Apply Today!** If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputed company, join the blithequark Services Team and apply today! Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. Apply To This Job Apply for this job