Experienced Work From Home Customer Service and Reservation Sales Representative for Global Car Rental Brands

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and making a difference in the lives of our customers. As a leader in the car rental industry, we pride ourselves on our commitment to excellence, innovation, and community involvement. Our company culture is built on a foundation of respect, inclusivity, and teamwork, and we are dedicated to creating a work environment that is engaging, supportive, and rewarding for all our employees.

As we continue to grow and expand our operations, we are seeking a highly skilled and motivated Work From Home Customer Service and Reservation Sales Representative to join our team. This is an exciting opportunity to work with a global brand, develop your skills and expertise, and contribute to the success of our company. If you are a customer-focused, results-driven individual with a passion for sales and customer service, we encourage you to apply for this rewarding role.

Job Summary

As a Work From Home Customer Service and Reservation Sales Representative at blithequark, you will be responsible for handling incoming calls from customers, providing exceptional customer service, and converting calls into reservations. You will work in a fast-paced, dynamic environment, using your sales techniques and product knowledge to meet and exceed monthly personal and department metrics. This is a full-time, work-from-home position that requires a high level of self-motivation, discipline, and organization.

Key Responsibilities

• Handle 80-100 incoming calls daily, providing excellent customer service and converting calls into reservations for our three global car rental brands
• Receive and apply feedback from managers to improve call quality and sales performance
• Efficiently guide conversations, using sales techniques to meet and exceed monthly personal and department metrics
• Provide accurate and timely information to customers, responding to their inquiries and resolving their concerns in a professional and courteous manner
• Strive to meet and exceed monthly personal and department metrics, including sales targets and customer satisfaction scores
• Adhere to a set full-time schedule, working in a home office environment with minimal distractions

Essential Qualifications

• Must currently live in the state of Tennessee, with a preference for candidates living in Nashville or the immediate surrounding area
• One year of sales or call center experience required, with a proven track record of success in a customer-facing role
• Permanent residence with a defined working space that is free of distractions, with a reliable and consistent high-speed internet connection
• Must be authorized to work in the United States and not require work authorization sponsorship by blithequark for this position now or in the future
• Must be at least 18 years old, with a high school diploma or equivalent required
• Must be willing to travel to Nashville to complete the I-9 process, in person, if hired

Preferred Qualifications

• Previous experience working in a work-from-home environment, with a proven ability to work independently and manage time effectively
• Strong sales and customer service skills, with a proven track record of success in a fast-paced, dynamic environment
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
• Ability to work in a team environment, with a strong focus on collaboration and mutual support
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook

Technical Requirements

• Must have a Windows PC or Mac (no Chromebooks) with compatible OS versions: Windows 10 or macOS (newest version)
• Must have a computer USB headset with microphone, with a webcam (both built-in and detached webcams are acceptable)
• Must have reliable and consistent high-speed internet access provided by a cable or fiber provider (no DSL, satellite or wireless)
• Minimum upload speed of 2mbps and minimum download speed of 5mbps, with the ability to meet or exceed these requirements
• Use of wireless, hotspot or WiFi “air cards” are NOT ALLOWED, with a requirement for a wired internet connection

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees, with a range of training programs and career advancement opportunities available. As a Work From Home Customer Service and Reservation Sales Representative, you will have the opportunity to develop your skills and expertise in sales, customer service, and product knowledge, with a focus on continuous learning and improvement.

Our company culture is built on a foundation of respect, inclusivity, and teamwork, with a strong focus on collaboration and mutual support. We believe in recognizing and rewarding outstanding performance, with a range of incentives and benefits available to our employees.

Work Environment and Company Culture

At blithequark, we are proud of our company culture, which is built on a foundation of respect, inclusivity, and teamwork. We believe in creating a work environment that is engaging, supportive, and rewarding for all our employees, with a focus on collaboration and mutual support.

As a Work From Home Customer Service and Reservation Sales Representative, you will be working in a home office environment, with a requirement for a dedicated workspace that is free of distractions. You will be part of a dynamic team, with a range of opportunities for collaboration and communication with colleagues and managers.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, with a range of perks and benefits available to our employees. As a Work From Home Customer Service and Reservation Sales Representative, you can expect to earn a salary of $16.5 per hour, with opportunities for overtime and bonuses.

In addition to your salary, you will be eligible for a range of benefits, including health insurance, retirement savings, and paid time off. We also offer a range of perks, including discounts on our products and services, and opportunities for career advancement and professional development.

Conclusion

If you are a customer-focused, results-driven individual with a passion for sales and customer service, we encourage you to apply for this rewarding role. As a Work From Home Customer Service and Reservation Sales Representative at blithequark, you will have the opportunity to develop your skills and expertise, contribute to the success of our company, and make a difference in the lives of our customers.

Don't miss out on this exciting opportunity to join our team and start your career with blithequark. Apply now, and take the first step towards a rewarding and challenging career in customer service and sales.