Experienced iGaming Dealer Presenter and Customer Service Representative for Live Online Casino Games – Full-Time Opportunity with Competitive Hourly Rate and Comprehensive Benefits at blithequark in Atlantic City, NJ
Introduction to blithequark and the iGaming Industry
Imagine being part of a revolutionary entertainment industry that combines the thrill of live casino games with the convenience of online accessibility. At blithequark, we are pioneers in the iGaming sector, offering an unparalleled online casino experience to thousands of players worldwide. Since 2006, we have been at the forefront of designing and hosting interactive casino tables and slots, streamed live to players' mobile devices. Our mission is to provide an engaging, secure, and rewarding experience for our players, and we are now seeking talented individuals to join our team as iGaming Dealer Presenters and Customer Service Representatives in Atlantic City, NJ.
Job Overview
As an iGaming Dealer Presenter at blithequark, you will have the unique opportunity to present live casino games to a global audience, interacting with players in real-time and providing exceptional customer service. This role combines the excitement of live game presentation with the importance of ensuring a superior player experience. No prior dealing experience is necessary, as you will undergo comprehensive training at our blithequark Academy, where you will learn the skills to lead games of Blackjack, Roulette, and Baccarat, as well as how to present games confidently in front of a camera.
Key Responsibilities
- Present live casino games to a global audience, ensuring a professional, engaging, and entertaining experience for players.
- Interact with players in real-time, responding to their queries and providing excellent customer service.
- Work flexible shifts, including evenings, weekends, and holidays, as part of a 24/7 operation.
- Participate in ongoing training and development to enhance your knowledge of casino games and presentation skills.
- Collaborate with the studio team to ensure the smooth operation of live games and maintain high standards of quality and player satisfaction.
Essential and Preferred Qualifications
To succeed in this role, you should possess a combination of the following essential and preferred qualifications:
- Essential: Must be 18 years of age or older, able to obtain a NJ Gaming License, and successfully complete a pre-employment background check.
- Preferred: Minimum 1 year of customer service or hospitality work experience, with a proven track record of providing excellent service in a fast-paced environment.
- Professional, mature, and responsible, with a natural ability to follow work rules and maintain a professional appearance.
- Service-minded, with good communication skills and the ability to provide an engaging and rewarding experience for live players.
- Able to quickly grasp new concepts and adapt to a dynamic, ever-changing environment.
Skills and Competencies
The ideal candidate will possess a unique blend of skills and competencies, including:
- Excellent communication and interpersonal skills, with the ability to interact confidently with players and colleagues.
- A strong customer service orientation, with a focus on providing a superior player experience.
- Ability to work under pressure, think on your feet, and make quick decisions in a fast-paced, live game environment.
- Flexibility and adaptability, with a willingness to work a variety of shifts, including evenings, weekends, and holidays.
- A passion for the iGaming industry and a desire to learn and grow with a leading entertainment company.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to the growth and development of our employees. As an iGaming Dealer Presenter, you will have access to:
- Comprehensive training and development programs, designed to enhance your knowledge and skills in casino games and presentation techniques.
- Ongoing performance feedback and coaching, to help you achieve your full potential and advance in your career.
- Opportunities for career progression, with a range of roles available across the company, from game presentation to management and beyond.
- A dynamic and supportive work environment, with a team of experienced professionals who are passionate about the iGaming industry.
Work Environment and Company Culture
Our studio in Atlantic City, NJ, is a state-of-the-art facility, designed to provide a comfortable and engaging work environment for our employees. At blithequark, we pride ourselves on our positive and inclusive company culture, which values diversity, creativity, and innovation. As an employee, you can expect:
- A modern, centrally located studio with break room and refreshments.
- A collaborative and dynamic work environment, with a team of experienced professionals who are passionate about the iGaming industry.
- Regular social events and activities, designed to foster a sense of community and teamwork.
- A commitment to employee well-being, with a range of benefits and perks designed to support your physical and mental health.
Compensation, Perks, and Benefits
As an iGaming Dealer Presenter at blithequark, you can expect a competitive hourly rate, plus tips and performance bonuses. Our comprehensive benefits package includes:
- Free hot meal with every shift.
- 10 days of paid time off annually, plus 5 sick days.
- Paid break time and ongoing training and development opportunities.
- Medical, dental, and vision insurance plans, plus a 401k match.
- Nationwide employee discount program and a range of other perks and benefits.
Conclusion
If you are a motivated and customer-focused individual, with a passion for the iGaming industry, we encourage you to apply for this exciting opportunity to join our team as an iGaming Dealer Presenter and Customer Service Representative. At blithequark, we offer a unique and rewarding work environment, with a range of benefits and opportunities for career growth and development. Don't miss out on this chance to be part of a leading entertainment company and apply now to join our team in Atlantic City, NJ.
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