Experienced Full Time Remote Customer Supply Chain Specialist for E-commerce and Logistics Operations at blithequark

Introduction to blithequark

At blithequark, we are passionate about creating a seamless and efficient customer experience through our innovative supply chain solutions. As a leader in the industry, we strive to make a positive global impact while providing our employees with the flexibility to work in their own unique way. Our company culture is built on the principles of equality, environmental responsibility, and continuous learning, making us an amazing place to work for individuals who share our values.

Job Overview

We are currently seeking a highly skilled and motivated Customer Supply Chain Specialist to join our team on a 1-year contract basis. As a key member of our customer supply chain team, you will be responsible for ensuring timely delivery of products to our customers across Europe, managing daily operational execution, and collaborating with stakeholders to provide exceptional customer service. This is a full-time remote position, offering the flexibility to work from anywhere in the United States.

Key Responsibilities

• Lead and coordinate daily operational execution of shipments with stakeholders, including warehouses, to provide the best possible service to customers
• Ensure the validity of orders and fulfill them according to expectations, flagging risks and constructively collaborating with stakeholders to find solutions
• Support customers' visibility on their order book by ensuring proper administration and standardized communication
• Execute and optimize intercompany orders, master data corrections, electronic data interfacing, order scheduling, product life cycle management, and other supporting operational duties
• Collaborate with other Customer Supply Chain Specialists, Distribution teams, and Customer Collaboration Managers to achieve metrics and meet customer supply chain targets
• Continuously look for ways to improve customer service, predictability, and operational efficiency, challenging the status quo to enable continuous improvement
• Support and act as a backup to Customer Collaboration Managers in managing customer performance requirements, depending on seniority

Essential Qualifications

To be considered for this role, you must bring the following minimum skills and behaviors to our team:

• Relevant working experience in supply chain, operations, customer service, or related fields
• Proficiency in reading, writing, and speaking English, with French being a strong advantage
• Proven experience in international business environments
• Strong skills in Excel and/or Tableau
• Customer, market, and channel knowledge and experience preferred
• Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative
• Embracing continuous learning and process improvement

Preferred Qualifications

In addition to the essential qualifications, the following skills and behaviors are preferred:

• Excellent service mindset
• A strong hands-on mentality and drive to get things done, with an affinity and talent for order management and fault-free operational execution
• Good communication skills and judgment
• Growth mindset
• Standing for fact-based communication
• Strong attention to detail
• Project management or continuous improvement accreditation, such as Lean Six Sigma, PMM, Prince2, Scrum, Agile, and/or APICS

Career Growth and Learning Opportunities

At blithequark, we empower our employees to collaborate, learn, and grow in a dynamic and supportive environment. As a Customer Supply Chain Specialist, you will have the opportunity to develop your skills and expertise in supply chain management, customer service, and operational execution. Our company culture encourages continuous learning, and we offer various training and development programs to help you achieve your career goals.

Work Environment and Company Culture

Our hybrid work model allows for flexibility and remote work options, enabling you to work from anywhere in the United States. We value diversity, inclusivity, and equality, and our company culture is built on the principles of respect, empathy, and open communication. At blithequark, you will be part of a global team that is passionate about making a positive impact and creating a better future for our customers, employees, and the environment.

Compensation and Benefits

We offer a competitive salary and a comprehensive benefits package that is designed to support your well-being and career growth. Our benefits include flexible working hours, remote work options, professional development opportunities, and a range of wellness programs to support your physical, emotional, and mental health.

Conclusion

If you are a motivated and experienced supply chain professional looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a Customer Supply Chain Specialist, you will play a critical role in ensuring the success of our customers and driving business growth. Don't miss this chance to join our dynamic team and contribute to our mission of creating a seamless and efficient customer experience. Apply now and take the first step towards an exciting and rewarding career at blithequark!

At blithequark, we are committed to equal employment opportunities and welcome applications from diverse candidates. If you require any accommodations or assistance during the application process, please don't hesitate to contact us.