**Experienced Healthcare Customer Service Representative - Remote Opportunity at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further! blithequark is seeking a highly motivated and empathetic Healthcare Customer Service Representative to join our remote team. As a key member of our customer-facing team, you will be the voice and face of our organization, providing top-notch support to our clients and their patients. **About blithequark** blithequark is a global leader in digital business services, dedicated to helping the world's best brands streamline their business in meaningful and sustainable ways. With over 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. At blithequark, we believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. **Benefits of Working with blithequark** * Paid Training to ensure you have the skills and knowledge to excel in your role * Competitive Wages that reflect your value to our organization * Full Benefits, including Medical, Dental, Vision, 401k, and more, to support your well-being * Paid Time Off to recharge and pursue your passions * Employee wellness and engagement programs to foster a positive and supportive work environment **Your Role at blithequark** As a Healthcare Customer Service Representative, you will be the primary point of contact for our clients and their patients, providing exceptional support and resolving issues in a timely and professional manner. Your responsibilities will include: * Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues that may arise * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling if required **Qualifications and Requirements** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be successful in this role, you will need: * Ability to work remotely in a virtual team environment * 6 months of customer service experience (preferred) * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure a seamless and productive remote work experience, you will need: * A reliable internet connection with a minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps * An ISP with no packet loss and a ping under 50ms * Proof of internet speed required * A clean and quiet workspace **Join the blithequark Family** At blithequark, we believe that our employees are our greatest asset. We are committed to providing an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We are an Equal Opportunity Employer and welcome applications from talented candidates from diverse backgrounds. **Are You the One We're Looking For?** If you believe you have what it takes to excel in this role, submit your application without delay. We are eager to hear from talented candidates like you who share our passion for delivering exceptional customer experiences. Apply To This Job **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their skills and knowledge. We offer a range of training programs, including paid training, to ensure that you have the skills and expertise needed to excel in your role. Our employees also have access to a range of learning benefits, including online courses, workshops, and conferences, to help them stay up-to-date with the latest industry trends and best practices. **Work Environment and Company Culture Highlights** At blithequark, we pride ourselves on our dynamic and supportive work environment. Our employees enjoy a range of benefits, including flexible working hours, remote work options, and a comprehensive benefits package. We also have a strong focus on work-life balance, with paid time off, employee wellness programs, and a range of employee recognition and reward programs. **Compensation, Perks, and Benefits** We offer a competitive salary and a range of benefits, including: * Competitive salary * Comprehensive benefits package, including Medical, Dental, Vision, 401k, and more * Paid time off and flexible working hours * Employee wellness and engagement programs * Career growth opportunities and learning benefits * Recognition and reward programs **Conclusion** If you are a motivated and empathetic individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join our remote team at blithequark. We look forward to hearing from you! Apply for this job