**Experienced Remote Customer Service Coordinator - Automotive Retail Industry**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark, a leading player in the Automotive Retail industry, as a Remote Customer Service Coordinator in Houston. At blithequark, we believe in empowering our team members to excel in their careers while enjoying a healthy work-life balance. As a Remote Customer Service Coordinator, you'll have the flexibility to work from the comfort of your own home or our Remote office, depending on your preference. This hybrid role offers a unique opportunity to balance your time, prioritize your tasks, and make a meaningful impact on our customers' lives. **Why Join blithequark?** * Competitive salary: $15 per hour, plus overtime opportunities * Monthly Performance Bonus: up to $950 * Technology Allowance: $80 per month to support your professional growth * Various Employment Referral Bonuses: ranging from $300 to $800 * Annual Reviews and performance-based Pay Increases: opportunities for career growth and recognition * Employee discounts on vehicle Purchase, Maintenance, Repair, and Restoration: exclusive benefits for our team members **What to Expect (Job Responsibilities)** As a Remote Customer Service Coordinator, you'll be responsible for: * Answering 100 or more inbound customer calls per day, providing exceptional service and resolving issues efficiently * Scheduling 50 or more service appointments per day for customers, ensuring seamless communication and coordination * Responding to Vehicle Status, Service Pricing, Warranty, and other inquiries, demonstrating your expertise and knowledge * Directing non-service appointment calls to the appropriate personnel, ensuring that customers receive the right support * Utilizing multiple computer programs for dealership information and customer profiles, staying up-to-date with the latest technology **What's Required (Qualifications)** To succeed in this role, you'll need: * Availability to work Monday - Friday with various shifts, ensuring flexibility and adaptability * Residency in the greater Houston metropolitan area, allowing for easy communication and collaboration * Minimum of 6 months recent customer service experience, demonstrating your skills and expertise * High-speed internet connection and quiet home office, ensuring a productive and comfortable work environment * Ability to troubleshoot technical issues with various devices, showcasing your problem-solving skills **How to Stand Out (Preferred Qualifications)** If you have the following skills and experience, you'll be an ideal candidate: * Excellent verbal & written communication skills, enabling you to effectively interact with customers and colleagues * Bilingual fluency in English and Spanish, allowing you to serve a diverse customer base * Familiarity with automotive terminology and components, demonstrating your knowledge and expertise * Excellent customer service and complaint resolution abilities, showcasing your ability to handle challenging situations * Advanced knowledge of Google, YouTube, and other web search tools, ensuring you stay up-to-date with the latest technology **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our team members grow and develop their careers. As a Remote Customer Service Coordinator, you'll have access to: * Ongoing training and development programs, ensuring you stay up-to-date with the latest industry trends and best practices * Mentorship and coaching from experienced colleagues, providing guidance and support * Opportunities for career advancement, allowing you to take on new challenges and responsibilities * A collaborative and dynamic work environment, fostering innovation and creativity **Work Environment and Company Culture Highlights** At blithequark, we prioritize a positive and inclusive work environment, where our team members feel valued, respected, and empowered to succeed. As a Remote Customer Service Coordinator, you'll enjoy: * A flexible and adaptable work schedule, allowing you to balance your work and personal life * A supportive and collaborative team, working together to achieve common goals * A dynamic and fast-paced work environment, challenging you to grow and develop your skills * A commitment to diversity, equity, and inclusion, ensuring that all team members feel welcome and valued **Compensation, Perks, and Benefits** As a Remote Customer Service Coordinator, you'll receive a competitive salary, plus a range of benefits and perks, including: * Competitive salary: $15 per hour, plus overtime opportunities * Monthly Performance Bonus: up to $950 * Technology Allowance: $80 per month to support your professional growth * Various Employment Referral Bonuses: ranging from $300 to $800 * Annual Reviews and performance-based Pay Increases: opportunities for career growth and recognition * Employee discounts on vehicle Purchase, Maintenance, Repair, and Restoration: exclusive benefits for our team members **Are You the One We're Looking For?** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. As a Remote Customer Service Coordinator at blithequark, you'll have the chance to grow your career, develop your skills, and make a meaningful impact on our customers' lives. Don't miss this opportunity to join a dynamic and innovative team. Apply now and take the first step towards a rewarding and challenging career with blithequark. Apply To This Job Apply for this job